1. E-mail or call our customer service department.
-support@dlccovert.com
-toll free: 877-462-1799
Please explain to the technician what issues you
are having with your camera.
2. If you are asked to return your camera to
Covert Scouting Cameras, you will be
responsible for the cost of shipping to Covert
Scouting Cameras. In return, Covert will
provide fast and exceptional service as well as
incur the cost of shipping back to you. (Only
within the Continental United States.)
3. Please include the following information when
sending in your camera.
-RA# on outside of package
-Return address
-Telephone and Email address
-Brief description of the problem
-Copy of proof of purchase
4. Please make sure all the accessories are
removed (i.e. SD Cards, batteries, solar panels,
SIM cards, straps, ETC.) before shipping. All
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