Crescent DMS1004HDHM - User Manual

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Summary

Safety Instructions

General Safety and Electrical Precautions

Covers essential safety measures for operating the set-top box, including electrical hazards and usage guidelines.

Before You Begin

Introduction and Features

Introduces the set-top box, its user-friendly interface, and highlights key general features.

Included Accessories

Lists the accessories that come with the set-top box, such as cables, remote control, and batteries.

Controls and Functions

Front and Rear Panel Overview

Details the physical layout and connectors present on the front and rear panels of the set-top box.

Remote Control Unit Operations

Explains the function of each button on the remote control unit for operating the set-top box.

Connections

Connecting to Your TV

Provides guidance on connecting the set-top box to a television using HDMI or Audio/Video Composite methods.

Set-Top Box Placement

Offers recommendations for optimal placement of the set-top box, considering environmental and interference factors.

Basic Operation

Channel and Volume Control

Explains how to switch channels and adjust the volume, including muting the audio.

Program Information Display

Details how to display program information, channel details, and current time using the 'Info' button.

Language and Caption Settings

Guides users on selecting preferred languages and managing closed captioning and subtitle options.

Electronic Program Guide (EPG)

Instructions for accessing and navigating the Electronic Program Guide to view TV listings and program synopses.

Main Menu

Menu Navigation and Favorites

Explains how to navigate the main menu and manage favorite channel lists.

TV Guide and Search

Covers accessing the TV Guide, performing program searches, and viewing the TV channel list.

Video on Demand (VoD) Usage

Details how to purchase, view, and review programs from the Video on Demand library.

Parental Control Overview and PIN

Introduces Parental Control features and the importance of the default PIN code for modifications.

Locking Status and Ratings

Explains how to manage locking status and restrict viewing of programs based on content ratings.

Hide Adult Titles and Locked Time

Guides on hiding adult content and setting time restrictions for program viewing.

Change PIN and Lock Channels

Details how to change the Parental Control PIN and lock specific TV channels.

A;V Output and Language Settings

Covers adjusting A/V output settings, aspect ratio, and selecting preferred languages for menus and audio.

Closed Captioning Management

Explains how to manage closed captioning features, including activation, deactivation, and mode selection.

Troubleshooting

Display and Power Problems

Provides solutions for issues related to the front panel display not working or the device not receiving power.

Image and Sound Issues

Offers troubleshooting steps for problems with no video output or no audio from the set-top box.

Remote Control and Smart Card Issues

Addresses problems with the remote control not operating or issues related to the smart card insertion.

This document serves as a user guide for the High Definition MoCA Hybrid IP Set-Top Box, designed to enhance your television viewing experience with a range of user-friendly features and an intuitive interface. The device allows you to enjoy and watch HDTV, navigate through menus, and access various functions with ease.

Function Description:

The Set-Top Box is a sophisticated device that connects to your television, enabling access to cable TV services. It supports both standard-definition (SD) and high-definition (HD) video and audio outputs, ensuring compatibility with a wide range of televisions. The core function of the device is to receive and decode cable signals, presenting them on your TV screen. It integrates an Electronic Program Guide (EPG) that provides comprehensive information about available programs, including titles, airing times, and synopses. Beyond live TV, the device offers Video On Demand (VoD) capabilities, allowing you to purchase and watch programs from a library of titles at your convenience. It also includes personal video recorder (PVR) functionalities, enabling you to record and play back programs. The device is designed to be a central hub for your entertainment, offering a seamless transition between live TV, on-demand content, and recorded shows.

Usage Features:

The Set-Top Box boasts a user-friendly on-screen display with a multi-language menu, making it accessible to a diverse user base. Navigation is intuitive, primarily controlled via the remote control unit.

Channel Switching and Volume Control: Channels can be switched using arrow buttons, numeric buttons, or by accessing the channel list menu. Volume is adjusted with dedicated volume buttons or arrow keys, and a mute function is available for instant audio silencing.
Electronic Program Guide (EPG): The EPG is a key feature, providing a detailed grid of program information. You can browse channels, view program titles, airing times, and read synopses. The guide allows for easy navigation through different channels and time slots, with options to move forward or backward in the timeline.
Program Information: Pressing the "Info" button displays a banner with current program details, including the channel number, name, title of the current and next program, and current time/date. Additional presses reveal more detailed program information.
Video On Demand (VoD): The VoD feature provides access to a library of purchasable programs. You can browse categories, select titles, and initiate playback. The device supports standard playback controls such as pause, stop, fast forward, and rewind. A "Recently Purchased" category allows for easy review of previously accessed VoD content.
Parental Control: This robust feature allows you to restrict viewing of certain channels, ratings, content, and time periods. You can lock specific channels, ratings (e.g., TV-Y, TV-MA), and even block adult-oriented program titles and descriptions from appearing in the Program Guide. A customizable PIN code ensures that only authorized users can make changes to these settings. The "Locked Time" feature enables you to set specific time periods during which programs cannot be watched.
Language Settings: The device supports multiple languages for its menu, primary and secondary audio, and primary and secondary subtitles, offering a personalized viewing experience.
Closed Captioning/Subtitles: Closed captions display a transcription of the audio portion of a program, including non-speech elements. You can activate or deactivate closed captions, and manually select language options for both analog (CC1, CC3) and digital (English, Spanish, Dutch) captions.
A/V Output Settings: Users can configure video output settings such as TV Aspect Ratio (16:9 or 4:3) and Display Format (Fullscreen or Letterbox). For HDMI connections, various video formats (Automatic, 480p, 720p, 1080i) are supported.
Search Function: A search menu allows you to find programs by entering keywords using an on-screen keypad, making it easy to locate specific content.
Favorites: You can create and manage multiple favorite lists, adding or removing channels as desired. This feature also allows for rearranging channels within a list.
PVR (Personal Video Recorder): The PVR menu allows you to manage recorded programs. A dedicated "REC" button on the remote initiates recording of a selected program.
Last Channel: A "Last" button provides quick access to the previously viewed channel.
TV/Music Button: This button allows for quick toggling between television and music channels, and favorite lists.

Maintenance Features:

While the user guide primarily focuses on operational features, it also includes important safety and basic troubleshooting information that contributes to the device's maintenance and longevity.

Safety Instructions: The manual outlines crucial safety guidelines, including proper installation (avoiding heat sources, ensuring ventilation), handling of power cords, and protection from liquids. It emphasizes referring all servicing to qualified personnel in case of damage.
Troubleshooting Guide: A dedicated troubleshooting section helps users diagnose and resolve common issues. This includes problems related to no display, no power, no image, no sound, remote control malfunction, and issues with the smart card. For instance, it advises checking cable connections, power supply, volume levels, and remote control batteries.
Smart Card Slot: The device includes a smart card slot, and the manual explicitly states to insert the card with the chip downwards and inwards and never to remove it from the STB, indicating a critical component for service access.
Proper Disposal Information: The manual includes a section on the correct disposal of the product, highlighting its commitment to environmental responsibility by advising users not to dispose of it with household waste and to seek proper recycling channels. This ensures the device's components are handled responsibly at the end of its life cycle.

The Set-Top Box is designed for ease of use and a rich entertainment experience, with features catering to diverse user needs from basic channel surfing to advanced parental controls and on-demand content.

Crescent DMS1004HDHM Specifications

General

Category	Set-top boxes
Model	DMS1004HDHM
Tuner Type	DVB-T2
HDMI Output	Yes
SCART Output	Yes
Video Resolution	Full HD (1080p)
USB Port	Yes, USB 2.0
Audio Output	Digital Coaxial