Why is video not displayed but audio is heard on my Crestron DM-TX-4K-202-C Transmitter?
This could be due to HDCP settings incompatibility. Ensure that the HDCP settings of all DigitalMedia devices in the signal path support the HDCP level of the source. Another potential cause is that the display does not support the HDCP level of the source, so verify that the display supports the HDCP level of the source.
What to do if video is not displayed on Crestron DM-TX-4K-202-C?
Ensure that Auto mode is selected or that the desired input is selected in DMTool.
Why is the LAN connection unresponsive on my Crestron Transmitter?
If the transmitter and another DigitalMedia endpoint are both connected to a DigitalMedia switcher, and the LAN port of the other endpoint is also connected to an Ethernet switch, this could be the reason. When a DigitalMedia endpoint is connected to a DigitalMedia switcher, the LAN port of the endpoint cannot be connected to an Ethernet switch. Disconnect the LAN port from the Ethernet switch.
What causes intermittent HDMI video on a Crestron Transmitter and how to fix it?
Faulty HDMI cable connections can cause this issue. Verify that each end of the cable is connected properly.
Why does the video flicker or drop when touching the Crestron DM-TX-4K-202-C?
This issue occurs if the transmitter is not properly grounded. Ensure that the transmitter is properly grounded.
What to do if Crestron Transmitter doesn't establish a link to the connected device?
Verify that each end of the cable is properly connected. If necessary, check the cable terminations.
How to fix analog audio not being heard from Crestron DM-TX-4K-302-C Transmitter?
First, set the EDID to 2-channel audio. Also, ensure that the analog audio input is programmed properly in SIMPL Windows. Finally, verify that the volume is properly set for the transmitter in DMTool or in the SIMPL program.
How to resolve component or composite video issues on Crestron DM-TX-4K-302-C Transmitter?
Ensure that the VGA breakout cable connections are correct.
Why does my Crestron DM-TX-4K-202-C not stay powered on?
When the transmitter is not being powered by the included power pack, ensure that the DM OUT port is connected to an appropriate PSE port (PoDM+, PoDM, HDBaseT PoE+, or HDBaseT PoE) that is required to power the transmitter.
General| Category | Transmitter |
|---|---|
| Model | DM-TX-4K-202-C |
| Input Video Signals | HDMI |
| HDMI Inputs | 2 |
| Output Video Signals | DM 8G+ |
| HDCP Support | HDCP 2.2 |
| Humidity | 10% to 90% RH (non-condensing) |
| Audio Inputs | HDMI |
| Output Ports | 1 |
| Input Ports | 2 x HDMI |
| Ethernet | 10/100 Mbps |
| Maximum DM 8G+ Distance | 330 feet (100 meters) |
| Power Supply | External Power Supply |
| Weight | 1.5 lb (0.68 kg) |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
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