28
TROUBLE SHOOTING
Problem LCD/LED/Buzzer Explanation / Possible cause What to do
automatically
during startup
will be active for 3
seconds and then
The battery voltage is too low
(<1.91V/Cell)
1. Re-charge battery.
2. Replace battery.
No response after
power on.
No indication.
1. The battery voltage is far too
low. (<1.4V/Cell)
2. Internal fuse tripped.
1. Contact repair center for
replacing the fuse.
2. Re-charge battery.
Mains exist but the
unit works in
battery mode.
displayed as 0 on the
LCD and green LED is
Input protector is tripped
Check if AC breaker is tripped
and AC wiring is connected
well.
Green LED is flashing.
Insufficient quality of AC power.
(Shore or Generator)
1. Check if AC wires are too
thin and/or too long.
2. Check if generator (if
applied) is working well or if
input voltage range setting is
correct. (UPSAppliance)
Green LED is flashing.
Set “Solar First” as the priority of
output source.
Change output source priority
to Utility first.
turned on, internal
relay is switched on
LCD display and LEDs
are flashing
Battery is disconnected.
Check if battery wires are
connected well.
Buzzer beeps
continuously and
red LED is on.
Fault code 07
Overload error. The inverter is
overload 110% and time is up.
Reduce the connected load by
switching off some
Fault code 05
Output short circuited.
Check if wiring is connected
well and remove abnormal
load.
Temperature of internal converter
component is over 120°C. (Only
available for 1-3KVA models)
Check whether the air flow of
the unit is blocked or whether
the ambient temperature is
too high.
Fault code 02
Internal temperature of inverter
component is over 100°C.
Fault code 03
Battery is over-charged. Return to repair center.
The battery voltage is too high.
Check if spec and quantity of
batteries are meet
Fault code 01 Fan fault Replace the fan.
Fault code 06
Output abnormal (Inverter voltage
below than 190Vac or is higher
load.
2. Return to repair center
Fault code 08/09 Internal components failed. Return to repair center.
Fault code 12
Temperature sensor is not
connected well or malfunction.
Check if the sensor connector
is loose or the sensor is