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and model). Have information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer and the name of the power
utility supplier for the location of the Connected Equipment and Request a Return Materials
Authorization (RMA).
4. Pack and ship the Product to CyberPower and, if requested, the item(s) of Connected
Equipment, a repair cost estimate for the damage to the Connected Equipment, and all
claim forms that CyberPower provides to you. Show the RMA number on the shipping label
or include it with the product. Initial Customer shall prepay all shipping costs, must pay
the cost of the repair estimate and is responsible for packaging and shipment.
CyberPower’s Duties
CyberPower will inspect and examine the Product and the item(s) of Connected Equipment
(or at CyberPower's election, your written statement and repair cost estimate for those
item(s)). You must return the product for inspection.
If the damage to Connected Equipment is covered by the Connected Equipment Guarantee,
CyberPower will (in addition to Limited Warranty remedies for the CyberPower Product itself)
repair (or pay the costs of repair) or replace the Connected Equipment or, at the option of
CyberPower, as permitted by law, pay to the Initial Customer the "Agreed Damage Amount"
(up to the aggregate limits stated below) for all item(s) of Initial Customer's Connected
Equipment. The "Agreed Damage Amount" for all items of Initial Customer's Connected
Equipment shall be the lesser of the amount determined under Clause (1) or (2) below,
reduced by any amounts described in Clause (3) below:
1. The fair market value of the Connected Equipment as established by the lower of (a) the
average price the same or similar items are being sold for on E-bay
®,, (b) the price list of
Orion Blue Book on the date of occurrence (or if such price list is no longer published, a
published or announced price list reasonably selected by CyberPower), or (c) the lowest
price the same or similar items can be purchased for in the United States; or
2. The aggregate ceiling amount for all Connected Equipment: CyberPower PR3000
$200,000.00.
3. The amount(s) of all payment you have or are entitled to receive from insurance, other
warranties, extended warranties, or from other sources or persons for the Connected
Equipment or damage to such equipment so that CyberPower’s maximum liability shall be
reduced to reflect all such other payments or sources of recovery
If CyberPower replaces the connected equipment or pays to the Initial Customer the Agreed
Damage Amount, the Initial Customer shall transfer all item(s) to CyberPower without
warranty by the Initial Customer, but free of lien or other interest.
CyberPower reserves the right to inspect the Product, the Connected Equipment, and the site
where the event occurred. All costs of shipping the Product and the Connected Equipment
to and from CyberPower for inspection shall be borne solely by the Initial Customer.
CyberPower reserves the right to negotiate the cost and choose the facility at which any
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