CyClone SC300 - Troubleshooting

38 Cyclone Canopy Installation - English
troubleSHootIng
ISSUE CAUSE SOLUTION
Unit doesn’t work aer
installation.
1. epowersourceisnotturnedON. 1. EnsurepowerisONforthecircuitbreakerand
unit.
2. epowerlineandthecablelockingconnector
arenotconnectedproperly.
2. Check the power connection with the unit is
connectedproperly.
3. eswitchbuttonseized. 3. Loosentheswitchmountingscrewsfromback
oftheswitch.
4. econtrolpanelandmotherboardwiringsare
disconnected.
4. Makesurewiringbetweenthecontrolpaneland
motherboardareconnectedproperly.
5. econtrolpanelormotherboardisdefective. 5. Change the control panel or motherboard
board.
Light indicates power
ON but motor doesn’t
turn.
1. emotorisdefective,possiblyseized. 1. Changethemotor.Servicingmayberequired.
2. eswitchbuttonseized.. 2. Loosentheswitchmountingscrewsfromback
oftheswitch.
3. econtrolpanelormotherboardisdefective. 3. Change defective part. Servicing may be
required.
e unit vibrates. 1. emotorisnotsecured. 1. Tightenthemotorinplace.
2. Damagedblowerwheel. 2. Replace the blower wheel. Servicing may be
required.
3. ehoodisnotsecuredinplace. 3. Checktheinstallationofthehood.
4. Ventingducttoosmallorblockageintheduct
openingorductwork.
4. Checktheventingductandthewallcaporroof
cap.
Motor works but lights
do not turn on.
1. Defectivehalogenbulb. 1. Changethehalogenbulb.
2. elightbulbisloose. 2. Tightenthelightbulb.
3. ewireconnectorforlightsisloose. 3. Callforassistance.
4. Defectivelighttransformer. 4. Changetransformer.Servicingmayberequired.
e hood is not venting
out properly.
1. ehoodmightbehangingtoohighfromthe
cooktop.
1. Adjustthe distancebetweenthe cooktopand
thebottomofthehoodwithin28”-36”above
therange.
2. Blockageintheductopeningorductwork. 2. Removealltheblockingfromtheductworkor
ductopening.
3. Usingthewrongsizeofducting. 3. Useatleast6”ductwork.
Foradditionalserviceinquiries,contactCycloneservicingdepartmentat1-888-293-5662orService@CycloneRangeHoods.com