32D-Link DWA-172 User Manual
Section 5 - Troubleshooting
Make sure that the DWA-172 Wireless Adapter is properly seated in the computer’s USB port.
If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were
previously loaded.
2. The computer does not recognize the DWA-172 Wireless Adapter.
• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a
problem with the broadband connection.
• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power
and Ethernet cables are firmly connected.
• Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network
• In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings for the
wireless clients and access points.
3. The computer with the DWA-172 installed is unable to connect to the wireless network and/or the Internet.
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