Daktronics 5000 Series - Page 12

Display Troubleshooting
8
Issue Issue Image Troubleshooting Steps
Scattered or
out of order
content
1� The SATA cable and redundant SATA cable from
the PLR to the modules may be switched.
2� Call Daktronics help desk to verify the translation
table is correct.
Blank display
section
1� If applicable, verify the ber interconnects are
installed.
2� On displays with multiple sections or power
entrances, verify the power interconnect cables
between the display sections are connected.
3� Check the modules at the beginning and end
of the affected area. This issue can be caused
by disconnected or bad SATA cables on both of
those modules. If the module power indicator is
on, there is most likely a SATA cable issue. If the
module power indicator light is off, there is most
likely a module issue.
4� Measure site power and verify it meets the
requirements listed on the system riser. If this issue
appears when there is white or light content, it is
possible there is insufcient power to the display.
If this is the case, work with an electrician to
establish the correct site power.
5� Verify the PLR has power and is functioning.
Disconnect and reconnect power to the PLR.
6� Verify there is power to that display section by
checking module status indicators on multiple
modules. If there is no power, check the
breakers on that sections term panel.
7� Check that the contactors in each display
section are closed which means that section
should be receiving power.
Area of
content
mixed up -
module ID
out of order
Verify the SATA cable path in that area is correct
by comparing it to the display signal drawing. If not,
correct the signal path.
1 module
out
1� Ensure the SATA and power cables to the
module are connected and secure.
2� A SATA cable may be damaged, replace
both SATA cables to the module to see if this
addresses the issue.
3� It is likely a bad module. Swap the module with
a replacement module and verify that the new
module functions correctly.