20
SP Series Info Central: Troubleshooting
The hologram of the topcoat
does not appear on the card.
The Apply Material setting for
the laminator is “Do not
apply.”
Clear topcoat or patch
material is installed in the
cartridge.
The supply material was
attached to the take-up spool
and then wound in the wrong
direction.
The topcoat material is not
loaded correctly in the
cartridge.
Change the Apply Material
setting for the laminator.
Remove the cartridge and
change the supply material to
the desired type.
The next card should process
correctly. If it does not,
remove the cartridge and turn
the take-up spool clockwise
several turns.
Remove the cartridge. Load
the topcoat supply in the
cartridge again.
What you see Possible causes Solutions
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