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DataCard SP35 User Manual

DataCard SP35
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31
SP Series Style Guide
Magnetic Stripe Setup
Do the following to set up the printer and driver to encode magnetic stripes on cards:
Use cards with magnetic stripes when making a magnetic stripe test card.
Identify the encoding format and how it will be formatted (by the application, using magnetic stripe fonts, or
using escape codes).
Set magnetic stripe settings using the printer driver. For more information, see "Working with Properties and
Printing Preferences".
Determine whether to send coercivity and encoding format data with each card or whether to set values in the
printer. Choose the "Use printer settings" in the printer driver if you set values in the printer (using Printer
Diagnostics).
Determine the coercivity to use. Usually, the coercivity is a system-wide decision: The magnetic stripe readers
which will read the cards encoded by the printer are likely to require a specific coercivity value. Card stock is
purchased to match that coercivity type. Set the coercivity in the printer driver.
Select the encoding format. If a custom format, such as Triple-IATA, is used, choose “Use Printer Coercivity” in
the printer driver.
Determine the order for encoding the magnetic stripe and printing. Typically, the magnetic stripe is encoded
first and then the card is printed. In some cases, a card design works most efficiently when the magnetic stripe
data is encoded, and then the reverse side of the card is printed (a duplex module is required to use this
feature). The “Print and Encode Sequence” choices allow you to choose which way to process cards. If you
choose to encode first, be sure to load cards with the magnetic stripe up and toward the right side of the printer.
If you will encode cards only, choose the Mag Stripe Encode Only selection in the printer driver. Also make sure
that you have not chosen duplex printing (print on both sides) and do not apply topcoat (using settings in
Properties or Printing Preferences).
The following table lists formatting choices available and provides information about setup:
Format
Printer
Module
Data formatted by Data verified by
Driver format
setting
Use
Diagnostics?
IAT Three track (IAT) ID Works ID Works/Driver No effect Use printer
settings
IAT Three track (IAT) Magnetic Stripe Fonts
(includes Preface)
Printer IAT No
IAT Three track (IAT) Escape Codes Printer IAT No
NTT Single-track (NTT) ID Works ID Works/Driver No effect No
NTT Single-track (NTT) Magnetic Stripe Fonts
(includes Preface)
Printer NTT Coercivity
Triple IATA Three-Track (IAT)
Single Track (NTT)
ID Works ID Works/Driver No effect Yes
Triple IATA Three-Track (IAT)
Single Track (NTT)
Magnetic Stripe Fonts
(includes Preface)
Printer Use printer
settings
Yes
Triple IATA Three-Track (IAT)
Single Track (NTT)
Some Escape Code
Formats
Printer Use printer
settings
Yes

Table of Contents

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DataCard SP35 Specifications

General IconGeneral
Print Resolution300 dpi
Print TechnologyDye sublimation
Print CapabilitySingle-sided or dual-sided printing
Card Input Capacity100 cards
Card Thickness0.020 to 0.050 inches (0.51 to 1.27 mm)
Card SizesCR80 (85.6 mm x 54 mm)
ConnectivityUSB and Ethernet
Operating System SupportWindows 7, 8, 10, Server 2008, 2012, 2016

Summary

Installation

Before you install

This section includes installation audience, site requirements, site guidelines, PC and software requirements, installation sequence, and choices.

PC and software requirements

Details the hardware and software requirements for the PC and printer to support printing speed.

ID system installation sequence

Describes the order for installing the printer driver and other system components.

Installation choices

Outlines various options for installing the printer, including local, network, and multiple printer setups.

Unpacking and connecting the printer

Unpacking the printer

Provides step-by-step instructions for unpacking the printer and its accessories.

Powering on an SP35 or SP55 printer

Instructions on how to power on the SP35 and SP55 printer models.

Powering on an SP75 printer

Instructions on how to power on the SP75 printer model.

Data cables

Information on the types of data cables used for connecting the printer.

Is the printer ready for driver installation?

Checks to ensure the printer is properly set up before proceeding with driver installation.

Installing the driver

Install the Smart Driver™ to a USB port on Windows XP or 2000

Step-by-step guide to install the Smart Driver for USB connection on Windows XP/2000.

Install the Smart Driver™ to a USB port on Windows Me or 98

Step-by-step guide to install the Smart Driver for USB connection on Windows Me/98.

Install the Smart Driver™ on Windows NT

Instructions for installing the Smart Driver on Windows NT systems.

Setting printer permissions

Setting printer permissions with Windows XP or 2000

Configures printer access and usage permissions for users on Windows XP/2000.

Setting printer permissions with Windows NT

Configures printer access and usage permissions for users on Windows NT.

Network installation

About network printing

Explains network printing concepts and different connection types.

Prepare the printer for installation

Steps to prepare the printer before network installation.

Connect the printer to the network

Details methods for connecting the printer via Ethernet or USB with a print server.

Printer and Smart Driver setup

Information on setting up the printer and the Smart Driver for network use.

Updating the driver

Updating the printer driver for Windows XP or 2000

Procedure to update the printer driver on Windows XP and 2000 systems.

Updating the printer driver for Windows Me, 98 SE, or NT

Procedure to update the printer driver on Windows Me, 98 SE, and NT systems.

Reinstalling the driver

Removing the existing printer driver

Steps to remove the current printer driver from the system.

Running the Cleanup utility

Instructions for using the Cleanup Utility to remove remaining driver files.

Troubleshooting Installation Problems

Troubleshooting any installation

General troubleshooting for installation issues that may occur.

Local (USB) installation troubleshooting

Addresses common problems encountered during local USB printer installation.

Troubleshooting a network installation with a print server

Resolves issues related to network installations involving a print server.

Troubleshooting an SP Series card printer with the Built-in Ethernet feature

Specific troubleshooting for printers with Built-in Ethernet feature.

Connecting more than one printer or more than one PC

Installing more than one printer using a USB connection

Guide for connecting and installing multiple printers via USB ports.

Using more than one printer on a PC

Tips and considerations for managing multiple printers on a single PC.

Printer pooling

Set up printer pooling

Steps to configure a printer pool for Windows XP and 2000.

Printer sharing

Requirements for local printer sharing

Prerequisites for setting up printer sharing over a network.

Setting up printing sharing

Procedure for enabling and configuring printer sharing.

Installing the printer driver on the client PC

Steps to install the printer driver on client PCs for shared printing.

PC port settings

Set up a Universal Serial Bus (USB) port on all operating systems

Configures USB ports on the PC for printer connectivity.

Setting the serial port on Windows XP or 2000

Configures serial port settings on Windows XP and 2000.

Setting a serial port for Windows Me or 98

Configures serial port settings on Windows Me and 98.

Setting the serial port on Windows NT

Configures serial port settings on Windows NT.

Changing the type of printer connected

Changing settings in the printer

Change printing intensity

Adjusts print intensity for optimal printing of features like bar codes or text.

Fine-tune edge-to-edge printing

Adjusts printing position for edge-to-edge printing for better appearance.

Customizing blocking regions

Setting a customized blocking area

Instructions for creating custom blocking areas using bitmap files.

Magnetic Stripe Setup

Enabling magnetic stripe escapes

Enables magnetic stripe escape compatibility for sending data to the printer.

Using magnetic stripe escapes

How to use magnetic stripe escape codes for data encoding.

Smart card setup

Obtaining smart card support files

Information on acquiring necessary files to support smart card readers.

Hardware set up

Steps to set up the smart card hardware, including readers and cables.

Troubleshooting

Is it really trouble?

A quick guide to help identify the nature of a printer problem.

How do I troubleshoot a problem?

Guidelines for troubleshooting printer issues, including keeping notes.

Locating the problem

Procedure to isolate the source of a printer problem before contacting support.

Making Test Cards

Details on creating different types of test cards to verify printer functions.

Card appearance problems

Printing appearance

Diagnoses and resolves issues related to the visual appearance of printed cards.

Monochrome printing

Addresses problems with dithering and print quality in monochrome printing.

Print Topcoat problems

Troubleshoots issues related to the application of topcoat material.

Laminator topcoat problems (SP75 printer only)

Resolves issues specific to topcoat application with the SP75 laminator.

Laminator patch problems (SP75 printer only)

Troubleshoots issues related to applying patch material with the SP75 laminator.

Communication problems

For locally attached printers

Troubleshooting communication issues for printers directly connected to a PC.

For local or network-connected printers

Addresses communication issues for printers connected locally or via network.

For network-connected printers

Troubleshooting communication problems for network-connected printers.

Magnetic stripe problems

Magnetic stripe test card

Instructions for printing and verifying magnetic stripe data.

Common magnetic stripe problems

Lists common problems with magnetic stripe encoding and their solutions.

Obtaining service

When to obtain service

Criteria and steps to determine when to contact service.

Packing the printer for shipping

Instructions for properly packing the printer for shipping and service.

Installing Printer Diagnostics

Supplies and cards

Print ribbons

Details on available color and monochrome print ribbons for SP Series printers.

Laminator material

Information on Datacard Duragard laminate and Topcoat materials for SP75 printers.

Supply roll storage guidelines

Guidelines for storing print ribbon and other supply rolls.

Cards

Specifications and quality guidelines for card stock compatible with SP Series printers.

Printer components

Printhead cartridge

Details on the replaceable printhead cartridge, its types, and part numbers.

Print ribbon cartridge

Information on purchasing an additional print ribbon cartridge.

Cleaning roller spindle

Part number for the cleaning roller spindle.

Printer Guide holder

Part number for the holder that attaches to the printer for the Printer Guide.

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