What to do if DataCard SD160 Printer does not install or print when connected to a remote network via VPN?
If your DataCard Printer doesn't install or print while your PC is connected to a remote network using VPN Client software, you can either configure your VPN software to allow local network connections or disconnect the VPN Client software from the network.
Why is my DataCard SD160 not installing when the USB cable is already connected?
When installing a DataCard Printer on a PC via USB for the first time, the installation must be initiated from the driver CD or the downloaded Card Printer Driver. Connect the USB cable only when prompted during the installation process, not before.
What to do if DataCard Printer does not install when the USB cable is connected?
If a previous installation attempt of your DataCard Printer was unsuccessful, the Device Manager might still have an entry for the printer. Before reinstalling, remove the printer entry from the Device Manager.
What to do if I get an error message that the USB is not detected on my DataCard SD160 Printer?
If you receive an error message stating that the USB is not detected, it means the USB installer timed out before a printer was detected. Remove the Card Printer Driver from the Device Manager before reinstalling the printer.
Why does my DataCard SD160 Printer have a temporary communication problem?
Temporary communication problems with your DataCard Printer may be due to several factors. Check the following: USB extension cables can cause communication problems. The recommended USB cable is 6-ft. (2 meters) long and rated for USB 2.0 data transmission. If you are using a USB hub, a self-powered hub is recommended.
What to do if the cable is loose on my DataCard SD160 Printer?
If the cable is loose on your DataCard Printer, reconnect the USB cable to the ports on the PC and the printer. Power the printer off, and then back on. If the PC and printer still do not communicate, restart the PC.
What to do if the data cable of my DataCard SD160 Printer is damaged or frayed?
If the data cable is damaged or frayed, power off the DataCard printer. If you have a spare cable, replace the damaged one. Otherwise, contact your service provider to order a new data cable.
What to do if the network cable is loose on my DataCard Printer?
If the network cable is loose, reconnect the data cable to the network port and the printer, ensuring it's securely snapped in. Then, restart the printer.
Why is the PC USB port not communicating with the DataCard SD160 USB port?
Power management on the PC has shut down USB communication.
Why is the 'Print Sample Card' button not available for my DataCard Printer?
The 'Print Sample Card' button in Printer Properties is enabled when the printer and Card Printer Driver communicate normally.
Explains how to access and use the printer properties window for configuration.
Addresses common issues preventing successful driver installation.
Provides solutions for problems encountered with USB connections during installation.
Explains printer sharing setup procedures for Windows Server environments.
Guides client PC installation for shared printing from Windows Server.
General| Print Technology | Dye Sublimation |
|---|---|
| Print Resolution | 300 dpi |
| Connectivity | USB 2.0 |
| Power Requirements | 100-240 VAC, 50/60 Hz |
| Card Capacity | 100 cards input hopper, 25 cards output hopper |
| Card Size | CR80 (85.6 mm x 54 mm) |
| Operating System Support | Windows 7, Windows 8, Windows 10 |
| Card Thickness | 0.020" to 0.030" (0.51 mm to 0.76 mm) |
| Print Speed | Up to 150 cards per hour (YMCKT) |
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