44 Advanced Troubleshooting
4
Press <F12> immediately after the DELLâ„¢ logo appears.
If the operating system logo appears, wait until you see the Windows desktop, and then shut down the 
computer and try again.
Follow the instructions on the screen to complete the installation.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly configured, 
you can use the Hardware Troubleshooter to resolve the incompatibility. 
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the 
Start
 button and click 
Help and Support
.
2
Ty p e  
hardware troubleshooter
 in the 
Search
 field and click the arrow to start the search.
3
Click 
Hardware Troubleshooter
 in the 
Search Results
 list.
4
In the 
Hardware Troubleshooter
 list, click 
I need to resolve a hardware conflict on my computer
, and 
click 
Next
.