Solving Problems 49
Mouse Problems
RESTART THE COMPUTER —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Ty p e u, press the keyboard arrow keys to highlight Shut down or Turn Off, and
then press <Enter>.
3 After the computer turns off, press the power button to restart the computer.
IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE
COMPUTER, RECONNECT THE MOUSE CABLE —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Ty p e u, press the keyboard arrow keys to highlight Shut down or Turn Off, and
then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the
setup diagram for your computer.
4 Start the computer.
IF YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER,
REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE
CABLE — If the mouse is connected after the power is turned on, the mouse
appears to be nonfunctional. To make the mouse function properly:
1 While your computer is on, remove the power cable from the back of the
computer.
2 Connect the mouse to the computer.
3 Reconnect the power cable.
4 Turn on your computer.
Pressing the power button does not clear the computer’s settings and does not
restore mouse functionality.
CHECK THE MOUSE CABLE —
• Check the cable connector for bent or broken pins and for damaged or frayed
cables. Straighten bent pins.
• Ensure that the cable is firmly connected to the computer.
TEST THE MOUSE — Connect a properly working mouse to the computer, and
try using the mouse. If the new mouse works, the original mouse was faulty.
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