Dell E2015HV - Page 66

66  Troubleshooting
Distorted Sound Other audio source is
used
•Clear any obstructions between
the Soundbar and the user.
•Confirm that the audio line-in
plug is completely inserted into
the jack of the audio source.
•Decrease the volume of the
audio source.
•Turn the Power/Volume knob
on the Soundbar counter-
clockwise to a lower volume
setting.
•Clean and reseat the audio line-
in plug.
Unbalanced Sound
Output
Sound from only one
side of Soundbar
•Clear any obstructions between
the Soundbar and the user.
•Confirm that the audio line-in
plug is completely inserted into
the jack of the sound card or
audio source.
•Set all Windows audio
balance controls (L-R) to their
midpoints.
•Clean and reseat the audio line-
in plug.
•Troubleshoot the computer’s
sound card.
•Test the Soundbar using
another audio source (For
example: portable CD player,
MP3 player).
Low Volume Volume is too low •Clear any obstructions between
the Soundbar and the user.
•Turn the Power/Volume knob
on the Soundbar clockwise to
the maximum volume setting.
•Set all Windows volume
controls to their maximum.
•Increase the volume of the
audio application.
•Test the Soundbar using
another audio source (For
example: portable CD player,
MP3 player)