If you cannot play a music CD or install a
program from a CD
HINT: High-speed CD drive vibration is normal and may cause noise. This noise
does not indicate a defect in the drive or the CD.
Ensure that Windows recognizes the drive— Double-click the
My Computer icon. If the CD drive is not listed, perform a full
scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the
drive.
Test the drive with another CD— Insert another CD to eliminate
the possibility that the original CD is defective.
Clean the disc— See the
Tell Me How help file for instructions.
Adjust the Windows volume control— Double-click the yellow
speaker icon in the lower-right corner of your screen. Be sure that
the volume is turned up and that the sound is not muted.
file:///F|/Service%20Manuals/Dell/Inspiron/8100/solving.htm (11 of 18) [2/28/2004 7:37:13 AM]
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