Dell Latitude 3390 User Manual

Name: Dell Latitude 3390
Brand: Dell
Rating: 5 (1 reviews)

84 pages

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Software

This chapter details the supported operating systems along with instructions on how to install the drivers.

Supported operating systems

Table 6. Operating systems

Windows

● Microsoft Windows 10 Pro 64 bit

● Microsoft Windows 10 Home 64 bit

Other N/A

OS media support

● Dell.com/support to download eligible Windows OS

● USB media available as upsell

Downloading drivers

Steps

1. Turn on the notebook.

2. Go to Dell.com/support.

3. Click Product Support, enter the Service Tag of your notebook, and then click Submit.

NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

4. Click Drivers and Downloads.

5. Select the operating system installed on your notebook.

6. Scroll down the page and select the driver to install.

7. Click Download File to download the driver for your notebook.

8. After the download is complete, navigate to the folder where you saved the driver file.

9. Double-click the driver file icon and follow the instructions on the screen.

Intel chipset drivers

Verify if the Intel chipset drivers are already installed in the laptop.

78 Software

Questions and Answers:

K
Kristi TaylorJul 28, 2025
What to do if my Dell Latitude 3390 Laptop won't turn on?
- G
  gibsontracyJul 28, 2025
  First, check that the system has a power light. If not, ensure it's plugged into AC power. Then, remove the battery, making sure the power is off and the system is unplugged. After that, remove all CRUs from the system, reconnect the AC adapter, and try again. Finally, run the ePSA diagnostics.

Dell Latitude 3390 Specifications

General

Form factor	Convertible (Folder)
Product type	Hybrid (2-in-1)
Product color	Black
Market positioning	Business
Panel type	WVA
Pixel pitch	0.153 x 0.153 mm
Display diagonal	13.3 \
Display brightness	220 cd/m²
Native aspect ratio	16:9
Maximum internal memory (64-bit)	16 GB
Memory slots	2x SO-DIMM
Internal memory	8 GB
Memory clock speed	2400 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Memory layout (slots x size)	2 x 4 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	SATA III
Storage media	SSD
SSD form factor	M.2
Total storage capacity	256 GB
Compatible memory cards	SD
Number of SSDs installed	1
On-board graphics card ID	0x5917
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics 620
Maximum on-board graphics card memory	32 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1100 MHz
Audio chip	Realtek ALC3253
Audio system	MaxxAudio Pro
Speaker power	2 W
Speakers manufacturer	Waves
Number of built-in speakers	2
Front camera HD type	HD
Video capturing speed	30 fps
Front camera resolution	1280 x 720 pixels
Front camera signal format	720p
Front camera resolution (numeric)	0.92 MP
Antenna type	2x2
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
WLAN controller model	Qualcomm QCA61x4A
HDMI version	1.4
Charging port type	DC-in jack
DisplayPorts quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Pointing device	SinglePoint
Operating system architecture	64-bit
Battery weight	210 g
Battery voltage	11.4 V
Battery capacity	42 Wh
Number of battery cells	3
AC adapter power	45 W
AC adapter frequency	50/60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	2.31 A
AC adapter output voltage	19.5 V
Cable lock slot type	Noble
Bus type	OPI
Stepping	Y0
Tjunction	100 °C
Processor cache	6 MB
Processor cores	4
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor socket	BGA 1356
Processor threads	8
Processor codename	Kaby Lake R
Configurable TDP-up	25 W
Processor frequency	1.6 GHz
Processor cache type	Smart Cache
Configurable TDP-down	10 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.4 GHz
PCI Express configurations	1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	1.8 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
Processor code	SR3LA
Processor ARK ID	124967
Processor package size	42 X 24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00