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Dell Latitude 3420 User Manual

Dell Latitude 3420
119 pages
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Latitude 3420
Service Manual for computers with integrated
graphics
Regulatory Model: P144G
Regulatory Type: P144G001/P144G002
July 2021
Rev. A01

Table of Contents

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Questions and Answers:

Dell Latitude 3420 Specifications

General IconGeneral
Harmonized System (HS) code84713000

Summary

Internal Computer Operations and Safety

Safety Instructions for Internal Work

Guidelines to protect your computer and ensure personal safety during internal operations.

ESD Protection Measures

Measures to prevent damage to sensitive components from static electricity.

Prepare for Internal Access

Prerequisites and steps to prepare the computer before accessing internal components.

Service Mode Operation

Procedure to enter a special mode for performing internal component repairs.

Component Removal and Installation Guide

System Component Overview

Diagram and list identifying the primary internal components of the laptop.

Base Cover Removal and Installation

Detailed steps for removing and installing the computer's base cover.

Battery Replacement Procedures

Procedures for removing and installing the 3-cell and 4-cell batteries.

System Board Replacement Guide

Detailed steps for removing and installing the main system board.

M.2 SSD Installation and Removal

Procedures for removing and installing M.2 2230 and M.2 2280 solid-state drives.

Dell Latitude BIOS Configuration and Updates

Accessing the BIOS Setup

Steps to access the BIOS setup utility from the computer's startup.

System and Setup Password Management

Procedures for setting, changing, and deleting system and BIOS setup passwords.

BIOS Update Procedures

Instructions for updating the system's BIOS using various methods like Windows, USB, or F12 menu.

Laptop Troubleshooting and Diagnostics

Swollen Battery Handling and Safety

Safety guidelines and procedures for dealing with swollen laptop batteries.

Built-in Self-Tests (BIST)

Procedures for running built-in self-tests like M-BIST and LCD BIST.

System Diagnostic Light Codes

Explanation of diagnostic LED blinking patterns and their corresponding problems/resolutions.

Operating System Recovery

Steps for using Dell SupportAssist OS Recovery to fix boot issues.

Dell Product Support and Contact Information

Online Self-Help Resources

List of online and application-based resources for product support and information.

Contacting Dell Support

Information on how to contact Dell for sales, technical support, and customer service.

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