What does Amber LED state 2 and White LED state 2 mean on Dell Laptop?
This LED status on your Dell laptop indicates a system board failure, which includes BIOS corruption or ROM error. Flash the latest BIOS version. If the problem persists, replace the system board.
How to resolve hard-disk drive configuration error on Dell Latitude 9520 2-in-1 Laptop?
To resolve a hard-disk drive configuration error on your Dell laptop, shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer again, reinstall the hard drive, and restart the computer. Finally, run the Hard Disk Drive tests in Dell Diagnostics.
What does memory write/read failure mean on Dell Latitude 9520 2-in-1 Laptop?
A memory write/read failure on your Dell laptop suggests that a memory module may be faulty or not properly seated. Reinstall the memory module. If the problem persists, replacement may be necessary.
How to fix invalid configuration information error on Dell Laptop?
If your Dell laptop displays an 'Invalid Configuration Information' error, correct the appropriate options in the system setup program.
What to do for hard-disk drive failure on Dell Latitude 9520 2-in-1 Laptop?
If you're experiencing a hard-disk drive failure on your Dell laptop, shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem continues, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics.
What to do for auxiliary device failure on Dell Latitude 9520 2-in-1?
If you are experiencing an auxiliary device failure on your Dell laptop, it could be due to a faulty touchpad or external mouse. If using an external mouse, check the cable connection. Also, enable the Pointing Device option in the System Setup program.
What does general failure mean on Dell Laptop?
A general failure on your Dell laptop means that the operating system is unable to carry out the command. The message is usually followed by specific information. For example, Printer out of paper. Take the appropriate action.
What does timer chip counter 2 failed mean on Dell Latitude 9520 2-in-1 Laptop?
If you encounter a 'Timer Chip Counter 2 Failed' error on your Dell laptop, run the System Set tests in Dell Diagnostics.
What does memory address line failure mean on Dell Laptop?
A memory address line failure on your Dell laptop indicates that a memory module might be faulty or not properly seated. Reinstall the memory module. If the issue persists, consider replacing it.
Why is available memory decreasing on my Dell Latitude 9520 2-in-1?
A decrease in available memory on your Dell laptop may be due to one or more memory modules being faulty or not properly seated. Try reinstalling the memory modules. If the problem continues, you may need to replace them.
General| Storage | Up to 1TB PCIe NVMe SSD |
|---|---|
| Graphics | Intel Iris Xe Graphics |
| Bluetooth | Bluetooth 5.1 |
| Processor | 11th Generation Intel Core i5-1135G7, i7-1185G7 |
| Memory | Up to 32GB LPDDR4x |
| Operating System | Windows 10 Pro, Windows 11 Pro |
| Weight | Starting at 1.4 kg (3.1 lbs) |
| Wireless | Intel Wi-Fi 6 AX201, 2x2, 802.11ax |
| Ports | 2x Thunderbolt 4, 1x USB 3.2 Gen 1, 1x HDMI 2.0, 1x MicroSD card reader, 1x Universal Audio Jack |
| Camera | 720p HD RGB camera |
| Audio | Stereo speakers with Waves MaxxAudio Pro |
| Security | Fingerprint reader, IR Camera for Windows Hello |
Guidelines for safe operation and preventing potential damage to the computer.
Steps to prepare the system before performing internal service or component replacement.
Procedure to enter a special mode for servicing without disconnecting the battery cable.
Essential safety measures to follow before any disassembly or reassembly procedures.
Methods and precautions to prevent damage from static electricity to sensitive components.
Details on the components and proper use of an ESD field service kit.
Final steps to ensure the system is correctly reassembled and functional after servicing.
Lists the necessary tools for performing component removal and installation procedures.
Provides a detailed list of screws used for various components and their specifications.
Visual guide identifying the main internal components of the computer system.
Step-by-step instructions for removing and installing the SIM card tray.
Procedures for safely removing and installing the microSD card.
Detailed steps for removing and installing the computer's base cover.
Instructions for removing and installing the Wireless Wide Area Network (WWAN) card.
Procedures for removing and installing the system's solid-state drive (SSD).
Step-by-step guide for removing and installing the internal speakers.
Comprehensive procedures for removing and installing the main system board.
Instructions for removing and installing the I/O daughter board power cable.
Procedures for removing and installing the I/O daughter board.
Steps for removing and installing the system's power button.
Procedures for removing and installing the power button with fingerprint reader.
Safety precautions and steps for removing and installing the laptop battery.
Instructions for removing and installing the smart card reader component.
Procedures for removing and installing the complete display assembly.
Step-by-step guide for removing and installing the keyboard assembly.
Procedures for removing and installing the palmrest assembly.
Information on obtaining and installing necessary drivers and software updates.
Lists the operating systems supported by the Dell Latitude 9520.
Accessing and utilizing the one-time boot menu for startup device selection.
Detailed steps to access and enter the computer's BIOS setup utility.
Common keyboard shortcuts used for navigating within the BIOS setup interface.
Configuration options for setting the system's boot device order.
Overview of various system settings configurable within the BIOS.
Instructions for updating the system's Basic Input/Output System (BIOS).
Procedures for setting, changing, or deleting system and BIOS passwords.
Critical safety and handling procedures for swollen rechargeable Li-ion batteries.
Guidance on running pre-boot hardware diagnostics using Dell SupportAssist.
Understanding diagnostic error codes and their corresponding LED indicator patterns.
Using Dell SupportAssist OS Recovery for troubleshooting and restoring the operating system.
Explanations and recommended actions for various diagnostic error messages.
Information on creating recovery media for troubleshooting Windows operating system issues.
Steps to perform a power cycle on network devices to resolve Wi-Fi connectivity problems.
Information on accessing Dell's online support, documentation, and community forums.
Methods and contact details for reaching Dell technical support and customer service.
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