What to do if my Dell Laptop battery is swollen?
If you notice that the rechargeable Li-ion battery in your Dell laptop is swollen, immediately discontinue using the laptop. Discharge the battery by disconnecting the AC adapter and allowing it to drain completely. Replace the swollen battery and ensure it is disposed of properly. You may contact Dell product support for options to replace a swollen battery under your warranty or service contract.
General| Storage | Up to 1TB PCIe NVMe SSD |
|---|---|
| Graphics | Intel Iris Xe Graphics |
| Bluetooth | Bluetooth 5.1 |
| Processor | 11th Generation Intel Core i5-1135G7, i7-1185G7 |
| Memory | Up to 32GB LPDDR4x |
| Operating System | Windows 10 Pro, Windows 11 Pro |
| Weight | Starting at 1.4 kg (3.1 lbs) |
| Wireless | Intel Wi-Fi 6 AX201, 2x2, 802.11ax |
| Ports | 2x Thunderbolt 4, 1x USB 3.2 Gen 1, 1x HDMI 2.0, 1x MicroSD card reader, 1x Universal Audio Jack |
| Camera | 720p HD RGB camera |
| Audio | Stereo speakers with Waves MaxxAudio Pro |
| Security | Fingerprint reader, IR Camera for Windows Hello |
Guidelines for safe operation and preventing potential damage to the computer.
Steps to prepare the system before performing internal service or component replacement.
Procedure to enter a special mode for servicing without disconnecting the battery cable.
Essential safety measures to follow before any disassembly or reassembly procedures.
Methods and precautions to prevent damage from static electricity to sensitive components.
Details on the components and proper use of an ESD field service kit.
Final steps to ensure the system is correctly reassembled and functional after servicing.
Lists the necessary tools for performing component removal and installation procedures.
Provides a detailed list of screws used for various components and their specifications.
Visual guide identifying the main internal components of the computer system.
Step-by-step instructions for removing and installing the SIM card tray.
Procedures for safely removing and installing the microSD card.
Detailed steps for removing and installing the computer's base cover.
Instructions for removing and installing the Wireless Wide Area Network (WWAN) card.
Procedures for removing and installing the system's solid-state drive (SSD).
Step-by-step guide for removing and installing the internal speakers.
Comprehensive procedures for removing and installing the main system board.
Instructions for removing and installing the I/O daughter board power cable.
Procedures for removing and installing the I/O daughter board.
Steps for removing and installing the system's power button.
Procedures for removing and installing the power button with fingerprint reader.
Safety precautions and steps for removing and installing the laptop battery.
Instructions for removing and installing the smart card reader component.
Procedures for removing and installing the complete display assembly.
Step-by-step guide for removing and installing the keyboard assembly.
Procedures for removing and installing the palmrest assembly.
Information on obtaining and installing necessary drivers and software updates.
Lists the operating systems supported by the Dell Latitude 9520.
Accessing and utilizing the one-time boot menu for startup device selection.
Detailed steps to access and enter the computer's BIOS setup utility.
Common keyboard shortcuts used for navigating within the BIOS setup interface.
Configuration options for setting the system's boot device order.
Overview of various system settings configurable within the BIOS.
Instructions for updating the system's Basic Input/Output System (BIOS).
Procedures for setting, changing, or deleting system and BIOS passwords.
Critical safety and handling procedures for swollen rechargeable Li-ion batteries.
Guidance on running pre-boot hardware diagnostics using Dell SupportAssist.
Understanding diagnostic error codes and their corresponding LED indicator patterns.
Using Dell SupportAssist OS Recovery for troubleshooting and restoring the operating system.
Explanations and recommended actions for various diagnostic error messages.
Information on creating recovery media for troubleshooting Windows operating system issues.
Steps to perform a power cycle on network devices to resolve Wi-Fi connectivity problems.
Information on accessing Dell's online support, documentation, and community forums.
Methods and contact details for reaching Dell technical support and customer service.
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