Contents 7
Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . 105
Dell Technical Support Policy (U.S. Only)
. . . . . . . . . . . . 106
Definition of "Dell-Installed" Software and Peripherals
. . . . . 106
Definition of "Third-Party" Software and Peripherals
. . . . . . 107
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . . . . 107
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 124
Limited Warranties and Return Policy
. . . . . . . . . . . . . . 127
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only)
. . . . . . . . . . . . . . . . . . . . . . . . . . 127
"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . 131
Limited Warranty Terms for Dell-Branded Hardware
Products (Canada Only)
. . . . . . . . . . . . . . . . . . . . 131
"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . 134
Dell Software and Peripherals (Canada Only)
. . . . . . . . . 135
1-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only) . . . . . . . . . . . . 136
Intel
®
Warranty Statement for Pentium
®
and
Celeron
®
Processors Only (U.S. and Canada Only) . . . . . . . 138
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141