2-6
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The OptiPlex GX1 systems use either diskette-based or server-based diagnos-
tics. The OptiPlex NX1 systems use either server-based, hard-disk–based, or
(optionally) diskette-based diagnostics using an external diskette-drive kit
connected to the computer as shown in Figure 2-1 and described in “Diskette-
Based Diagnostics” found later in this chapter.
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The server-based diagnostics contains tests that aid in troubleshooting major
components of the computer. To run the server-based diagnostics, follow
these steps:
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Highlight the Boot Sequence category (see Figure A-1). Either press
<Alt><d> to restore the default settings, or press <Ctrl> and the right-
arrow key to display the Device List screen (see Figure A-2). Then move
the LANDesk Service Agent category above the Hard Drive C: category in
the Boot Device Priority list. Press <Alt><B> to reboot the system.
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Press the <Spacebar> for Configuration Services or <Esc> or <Ctrl><c>
to cancel.
If you wait more than 5 seconds before pressing the <Spacebar>, the
message disappears and the load operation continues.
Let the system
complete the load operation
; then shut down the system and try again.
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If you wait more than 3 seconds before making a selection, the system
automatically enters the software services.
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Contact the network administrator for information on system access.
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The tests continue to run until an error is encountered. When an error is
reported, you have the option of stopping or continuing the tests. When