Basic Troubleshooting 2-11
reboot the system.
If the Diagnostics Menu still does not appear, proceed
to the next section, “Getting Help.”
The diskette-based diagnostics consists of the same test groups described in
“Hard-Disk–Based Diagnostics (OptiPlex NX1 Systems Only)” found earlier in
this chapter. For a complete description of the diskette-based diagnostics, see
“Diskette-Based Diagnostics” in the online
Network Administrator’s Guide
or
online
System User’s Guide.
*HWWLQJ+HOS
If none of the troubleshooting procedures in this chapter or the tests in the
server-based, hard-disk–based, or diskette-based diagnostics reveals the
source of the problem or leads to the proper troubleshooting steps for deter-
mining the source of the problem, call Dell for technical assistance. For
instructions, see “Contacting Dell” in the online
Network Administrator’s
Guide
or online
System User’s Guide.
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