Basic Troubleshooting 2-9
Hard-Disk Drive Tests — Check the hard-disk drive controller and the stor-
age capability of the hard-disk drive
Serial Ports Tests — Check the computer’s interface with external devices
connected through the serial ports
Parallel Port Tests — Check the computer’s interface with external devices
connected through the parallel port
Network Interface Tests — Verify the basic operation of the NIC, including
read and write access to its registers and internal transmit and receive
capability
'LVNHWWH%DVHG'LDJQRVWLFV
The OptiPlex GX1 systems use either diskette-based or server-based diagnos-
tics. The OptiPlex NX1 systems use either server-based, hard-disk–based or
optionally diskette-based diagnostics using an external diskette-drive kit con-
nected to the computer as shown in Figure 2-1 and described in the following
procedure.
The diskette-based diagnostics contains the same tests as the
hard-disk–based diagnostics. These tests aid in troubleshooting all major
components of the system.
&$87,217RSUHYHQWGDPDJHWRWKHRULJLQDOGLDJQRVWLFVGLVNHWWH
DOZD\VXVHDEDFNXSFRS\RIWKHGLDJQRVWLFVGLVNHWWHZKHQVHUYLFLQJ
DXVHU·VFRPSXWHU'HOOUHFRPPHQGVWKDWXVHUVPDNHVHYHUDOFRSLHV
RIWKHRULJLQDOGLVNHWWHWRHQVXUHWKDWRQHLVDOZD\VDYDLODEOH
&RQQHFWLQJ DQ([WHUQDO'LVNHWWH ' ULYHWRWKH2SWL3OH[ 1; &RPSXWHU
)LJXUH&RQQHFWLQJDQ([WHUQDO'LVNHWWH'ULYHWRWKH2SWL3OH[1;
&RPSXWHU
P3 connector
hard-disk drive
Y-cable
external diskette drive
interface cable
diskette drive
connector