Dell PERC S130 - Troubleshooting Your System; Installation and Boot Errors

8
Troubleshooting your system
To get help with your Dell PowerEdge RAID Controller (PERC) S130, you can contact your Dell Technical Service representative or
see dell.com/support.
Unable to create a new partition while installing Windows 2012/2012
R2 operating system
Likely Cause: If you boot the system in the UEFI mode and then try to install Windows 2012/2012 R2 operating system on
a virtual disk that uses 4K native drives, the following error message is displayed: We could not create
a new partition.
Corrective Action: To resolve this issue:
1. In the Where do you want to install Windows? wizard, select the partition created by setup.exe le,
and then click Delete. Repeat this procedure for other partitions created by setup.exe le.
2. To create a new installation partition, click New, and then continue installing the OS.
NOTE: To avoid this issue, ensure that you use diskpart.exe le to create a partition while installing
the Windows 20012/2012 R2 OS.
0x0000003B or 0x0000007E stop error occurs on a system while using
a 4K sector disks
Likely Cause:
When you boot the system after installing Windows 2012 R2 on a 4K native drives, your system stops
functioning and results in a BSOD with the following error message:
system_thread_exception_not_handled (WppRecorder.sys)
Corrective Action: To resolve this issue:
1. Boot to the recovery console.
2. Start command prompt.
3. Run the following command:
c:\windows\system32\compact.exe /U c:\windows\system32\drivers\*.sys
4. Restart the system.
5. After you boot successfully, disable the NTFS compression system-wide.
6. Restart the system again.
For more information, see the KB article https://support.microsoft.com/en-us/kb/3027108#/en-us/kb/
3027108
.
37