Removing a 2.5-inch (x4) SAS hard-drive or SSD backplane.................................................... 122
Installing a 2.5-inch (x4) SAS hard-drive or SSD backplane...................................................... 124
Removing a 2.5-inch (x4) SATA hard-drive or SSD backplane..................................................125
Installing a 2.5-inch (x4) SATA hard-drive or SSD backplane.................................................... 127
Removing a 2.5-inch (x2) SATA hard drive or SSD plus 2.5-inch (x2) PCIe SSD backplane.....129
Installing a 2.5-inch (x2) SATA hard drive or SSD plus 2.5-inch (x2) PCIe SSD backplane....... 131
Removing a 1.8-inch (x12) SAS SSD backplane..........................................................................133
Installing a 1.8-inch (x12) SAS SSD backplane............................................................................135
System battery................................................................................................................................... 137
Replacing the NVRAM backup battery........................................................................................137
Storage controller card.....................................................................................................................139
Removing the storage controller card....................................................................................... 139
Installing the storage controller card..........................................................................................141
Expander card....................................................................................................................................143
Removing an expander card.......................................................................................................143
Installing an expander card.........................................................................................................145
System board.....................................................................................................................................147
Removing the system board....................................................................................................... 147
Installing the system board.........................................................................................................150
Restoring the Service Tag by using the Easy Restore feature................................................... 153
Entering the system Service Tag by using System Setup...........................................................153
Trusted Platform Module..................................................................................................................154
Installing the Trusted Platform Module......................................................................................154
Initializing the TPM for BitLocker users...................................................................................... 155
Initializing the TPM for TXT users............................................................................................... 155
7 Using system diagnostics................................................................................156
Dell Online Diagnostics.....................................................................................................................156
Dell Embedded System Diagnostics.................................................................................................156
When to use the Embedded System Diagnostics......................................................................156
Running the Embedded System Diagnostics............................................................................. 157
System diagnostics controls....................................................................................................... 157
8 Jumpers and connectors................................................................................ 158
System board jumper settings.......................................................................................................... 158
System board connectors.................................................................................................................159
Disabling a forgotten password....................................................................................................... 160
9 Troubleshooting your system........................................................................162
Safety first—for you and your system...............................................................................................162
Troubleshooting system memory.................................................................................................... 162
Troubleshooting hard drives.............................................................................................................163
6