CSU - installation started, waiting for node to become reachable by ping, please be
patient, this might take a long time
CSU - still waiting for ping...
“ “ “ “ “
CSU - still waiting for ping...
CSU - peer node is reachable, starting health verification
CSU - waiting for node to answer via ssh, and checking installation flag (retry 10
out of 10)
CSU - waiting for node to answer via ssh, and checking installation flag (retry 9 out
of 10)
CSU - installation flag detected on peer node, reimage successfully performed
CSU - verifying peer is healthy, please wait...
“ “ “ “ “
CSU - verifying peer is healthy, please wait...
CSU - SUCCESS: node is healthy and ready for use!
=====================================================
Successfully finished peer recovery - peer node is healthy
Next steps
If the svc_repair command fails, run it a second time. If the reimage fails again, contact your service provider.
FAILED to recover peer - manual intervention required
=====================================================
Error 1: Reimaging of peer node failed - check journalctl for details
Verify the operation of a replacement internal M.2 boot module
Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance where you replaced the internal M.2 boot module.
3. On the Components card, under Internal View, expand the node that includes the internal M.2 boot module, and then
select the relevant InternalM.2BootModule.
The status of the replacement internal M.2 boot module should read Healthy. If the status is still Faulted, wait a few
minutes and refresh PowerStore Manager. If the status does not change, ensure that the internal M.2 boot module is
correctly seated, or contact your service provider.
Return a faulted part
About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
52
Base enclosure service procedures
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