Table 22. Diagnostic LED behavior (continued)
Blinking pattern
Problem description Suggested resolutionAmber White
down the issue by
removing the memory
module one by one to
determine which one failed
and swapping to a known
good memory if available
to confirm.
● Contact Tech Support
2 5 Invalid memory installed
● Memory subsystem
configuration activity is
in progress. Memory
modules have been
detected but appear to
be incompatible or in an
invalid configuration.
● If customer can assist
to troubleshoot, narrow
down the issue by
removing one by one the
memory on motherboard
to determine which one
failed.
● Contact Tech Support.
2 6 Motherboard: Chipset
● Fatal system board failure
detected.
● If customer can assist
to troubleshoot, narrow
down the issue by
removing one by one
the component on
motherboard to determine
which one failed.
● If you identified any of the
components failed, replace
the Component.
● Contact Tech Support.
3 2 PCI Device or Video
● PCI device configuration
activity is in progress or
PCI device failure was
detected.
● If you can assist
to troubleshoot, narrow
down the issue by
reseating PCI card and
removing one by one
to determine which card
failed.
●
Contact Tech Support.
3 3 BIOS Recovery 1
● System is in Recovery
Mode.
● Flash latest BIOS version.
If problem persists,
contact Tech Support
3 4 BIOS Recovery 2
● System is in Recovery
Mode.
114 Troubleshooting
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