Denon AVR-X3500H Service Manual

3. HDMI/DVI
3.1. No picture or sound is output (HDMI to HDMI)
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(9) Are a picture and sound output when the res-
olution of the Blu-ray/DVD player is changed?
(8) When using a DENON Blu-ray/DVD player, is the "HDMI" indicator of the uorescent display lit?
Proceed to YES when using a Blu-ray/DVD player produced by other manufactures.
(10) Is sound output from the speaker terminal of
this unit when the power of the TV is turned
off or the cable connecting the TV to this unit
is removed?
Set the output resolution of the Blu-ray/
DVD player to the resolution supported by
the TV.
The Blu-ray/DVD player may not support the
HDCP repeater function.
Refer to the manufacturer of the Blu-ray/DVD
player.
Check the TV.
(12) Does the TV support HDCP?
(14) Is the TV input setting set to HDMI?
(13) Does the TV support 1080P/4K?
Use a TV that supports HDCP. Computer monitors
cannot be used.
Check the instruction manual of the TV and check
the input setting.
If the TV does not support 1080P/4K, a picture
cannot be output even if the Blu-ray/DVD player is
set to 1080P/4K.
(11) Are a picture and sound output when a differ-
ent Blu-ray/DVD player is used?
The Blu-ray/DVD player is faulty.
NO
NO
YES
YES
YES
YES
NO
NO
YES
YES
YES
NO
NO
NO
No picture or sound is output.
Check the Blu-ray/DVD player.
Check the connection of the HDMI/DVI cable.
(1) Is the HDMI/DVI cable correctly inserted?
(3) Is a certied HDMI cable (with the HDMI mark)
being used?
(4) Is the HDMI/DVI cable shorter than 5m?
(5) When the input signal is Deep Color or 4K, are
you using a "
High speed HDMI cable with
Ethernet
" or "
High speed cable
" that bears the
HDMI logo?
(6) Are a picture and sound output when a differ-
ent HDMI/DVI cable is used?
(2) Is an HDMI/DVI selector, repeater or image
quality improvement device being used?
(7) Are the HDMI output settings of the Blu-ray/
DVD player correct?
Check the connection of the HDMI/DVI cable.
Use a certied HDMI cable (with the HDMI mark).
Replace the HDMI/DVI cable with the one shorter
than 5m (2m is recommended) and check again.
Use an "
High speed HDMI cable with Ethernet
"
or "
High speed cable
" that comes with the HDMI
logo.
The HDMI/DVI cable is faulty.
Remove all of these and connect only the HDMI/
DVI cable.
Check the instruction manual of the Blu-ray/DVD
player and set the HDMI output correctly.
NO
NO
NO
NO
NO
YES
YES
YES
YES
YES
YES
YES
NO
NO
Before Servicing
This Unit
Electrical Mechanical Repair Information Updating
82

Denon AVR-X3500H Specifications

General

Receiver type	Surround
Pre-out channels	7.2
Pre-out connectivity	Yes
Audio output channels	7.2 channels
Signal-to-Noise Ratio (SNR)	100 dB
Power output per channel (1KHz@6 Ohm)	215 W
Power output per channel (20-20KHz@8 Ohm)	105 W
HDCP version	2.2
Apple docking	No
Product color	Black
Audio decoders	DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Surround, Dolby TrueHD
Audio formats supported	AAC, ALAC, DSD, FLAC, MP3, WAV, WMA
AM band range	520 - 1710 kHz
FM band range	87.5 - 107.9 MHz
Supported radio bands	AM, FM
Internet radio services supported	Amazon Music, Deezer, Napster, Pandora, Spotify, Tidal, TuneIn, iHeartRadio
Bluetooth version	3.0+HS
Bluetooth profiles	A2DP, AVRCP
HDMI in	8
Composite video in	3
USB ports quantity	1
Component video (YPbPr/YCbCr) in	2
Speakers connectivity type	Binding post
Power consumption (standby)	0.1 W
Power consumption (typical)	600 W
Cables included	AC

Weight and Dimensions

Depth	390 mm
Width	434 mm
Height	167 mm
Weight	10800 g