19
DHT-390XP
AVR-390
3. HDMI/DVI
3.1. No picture or sound is output
No picture or sound is output
YES
Check the HDMI/DVI cable
connection
YES
Is the HDMI/DVI cable properly
connected?
NO
There may be a problem with the HDMI/
DVI cable. Check the connection.
YES
Are you using an HDMI/DVI selector,
repeater or a device for improving
picture quality?
YES
Disconnect everything and connect only
the HDMI/DVI cable to check.
NO
Are you using a certified HDMI cable
(one with the HDMI stamp)?
NO
Use a certified HDMI cable (one with the
HDMI stamp).
YES
Are you using an HDMI/DVI cable less
than 5 meters in length?
NO
Replace the HDMI/DVI cable with one
that is less than 5 meters in length (2
meters recommended) to check.
YES
Are the picture and sound output when
another HDMI/DVI cable is used?
YES
The HDMI/DVI cable is defective.
NO
Checking the DVD player
YES
Is the DVD player's HDMI output setting
correct?
YES
Check the HDMI output setting, referring
to the DVD player's operating
instructions.
YES
Are the picture and sound TV output
when the DVD player's resolution is
changed?
YES
Set the DVD player's output resolution
to a resolution with which the TV is
compatible.
NO
Is the DVD player HDCP-compatible?
YES
The DVD player may not be compatible
with HDCP TV. Ask the DVD player's
manufacturer.
NO
Are the picture and sound output when
a different DVD player is used?
YES
The DVD player is defective.
NO
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