DERMAPEN HOME - Page 28

28Dermapen HOME
TM
User Manual
Problem Possible Cause Action
Once powered on, the
Dermapen HOME
TM
:
• Displays an
orange Status LED
• Displays a flashing
Sync symbol
• Emits a double beep.
Configuration
Error
Sync the
Dermapen HOME
TM
via Bluetooth.
During operation, the
Dermapen HOME
TM
:
• Displays an
orange Status LED
• Displays a
Batterysymbol
• Emits a double beep
every 10 seconds.
Low Battery Replace or recharge
the battery at the
earliest opportunity
to continue.
Once powered on, the
Dermapen HOME
TM
:
• Displays a
red Status LED
• Displays a flashing
Battery symbol
• Emits three beeps
• Powers o after
10seconds.
Critical Battery
– the device
has insucient
battery charge
to continue
operation
Charge the
battery before
recommencing
use, or switch to
the Power.
App displays
Error Code 303.
Issue
communicating
to device via
Bluetooth
Ensure Bluetooth
is enabled on your
smartphone and
tap Retry.
App displays
Error Code 304.
Registration
Error
Ensure Bluetooth
is enabled on your
smartphone and
tap Retry.
11 - TROUBLESHOOTING: DERMAPEN HOME
TM
DEVICE
(CONTINUED)