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108660-01E24
TROUBLESHOOTING
Continued
WARNING:Ifyousmellgas
Shut off gas supply.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your
building.
• Immediatelycallyourgassupplierfromaneighborsphone.Fol-
lowthegassuppliersinstructions.
• Ifyoucannotreachyourgassupplier,calltheredepartment.
IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.
POSSIBLE CAUSE
1. Fireplace burning vapors
from paint, hair spray,
glues, etc. (See IMPOR-
TANT statement above)
2. For propane/LP gas, low
fuel supply
3. Gas leak. See Warn-
ing statement at top of
page
1. Gas leak. See Warn-
ing statement at top of
page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warn-
ing statement at top of
page
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Burner ame holes
blocked
4. Improper venting or exces-
sive blockage
5. Excessive amounts of
embers and pan material
OBSERVED PROBLEM
Fireplace produces unwant-
ed odors
Gas odor even when control
knob is in OFF position
Gas odor during combus-
tion
Dark residue on logs or inside
of replace
REMEDY
1. Ventilate room. Stop using
odor causing products while
replace is running
2. Contact local propane/LP
supplier
3. Locate and correct all leaks
(see Gas Line Hook-Up,
page 13)
1. Locate and correct all leaks
(see Gas Line Hook-Up,
page 13)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Gas Line Hook-Up,
page 13)
1. Properly locate logs
2. Clean out air holes at burner
inlets. Periodically repeat as
needed
3. Remove blockage or replace
burner
4. Have the vent system in-
spected, including the ter-
mination cap. Remove any
restrictions or obstruction
5. Clear excess embers until a
minimum gap of 1/2" remains
under the grate

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