DeVilbiss Intellipap DV5HH - Troubleshooting Common Issues; Display and Power Issues; Airflow and Mask Fit Issues; Device Faults and Health Concerns

 


ElectricShockHazard-Donotremovethedevicecabinet;therearenouser-serviceableinternalcomponents.The
cabinetshouldonlyberemovedbyaqualiedDeVilbissprovider.
  
Nothingshowson
thedisplay.
1. Device is not plugged in or the power cord
is not fully inserted.
1a. Verify that power cord is rmly connected to
the IntelliPAP and the power outlet.
1b. If you are using a DC power source, make
sure the cable connections are secure. Verify that
battery is charged.
2. Optional Humidier-The ow generator is
not fully seated on humidier cradle.
2. Refer to assembly instructions (Fig. 1-7).
3. There is no outlet power. 3. Locate a suitable functioning power source.
TheIntelliPAPdoes
notstartwhen
breathingintothe
mask.
1. The Auto-ON feature has been disabled. 1. Use the ON/OFF button to start and stop
device.
2. There is no power to the device. 2. Verify that the power cord is rmly connected to
the device and the power outlet.
3. Breath is not deep enough for the Auto-ON
feature to detect.
3. Breathe deeply in and out to start the device.
4. You are using a full face mask that has an
anti-asphyxia valve.
4. Auto-ON may not work because your exhaled
breath escapes through the open valve. Use the
ON/OFF button to start and stop the device.
5. The air supply port plug is missing or not
fully inserted.
5. Make sure the air supply port plug is fully
inserted into the unit.
6. The humidier chamber is not fully engaged
into the cradle or is missing.
6. Slide the humidier chamber fully into the slot.
Verify the latching lever snaps into place.
Theairowhas
stopped
unexpectedly
duringuseor
reportsmaskleak.
1. The Auto-OFF feature has detected large
airow because of loosely tting mask.
1. Ensure you have a good mask t; adjust mask
and headgear.
2. During use, your mouth opens and you
begin to mouth-breathe.
2. Contact equipment provider for a chin strap or
different mask to prevent mouth-breathing.
3. The optional humidier chamber is not fully
engaged or is missing.
3. Slide the humidier chamber fully into cradle.
Verify the release latch clicks into place.
4. The air supply port plug is missing from the
back of the CPAP or is not fully inserted.
4. Ensure the air supply port plug is fully inserted
into the back of the CPAP.
Thedisplayshows
adevicefault.
An error has occurred in the device and
requires servicing.
Contact your equipment provider for service.
Apneasymptoms
haverecurred.
1. Air lter may be dirty. 1. Clean or replace the air lter and relocate
device away from drapes or other dusty surfaces.
2. Apnea condition has changed. 2. Contact your physician or equipment provider.
Skinbecomes
irritatedwhere
maskcontactsface.
1. Headgear is too tight or improperly
adjusted.
1. Loosen headgear to reduce contact pressure
on face.
2. Your mask may not be sized properly or is
not the most appropriate shape for you.
2. Contact physician or equipment provider.
Drynessofthroator
nose.
Inadequate humidity. 1a. Add a DeVilbiss DV5 heated humidier.
1b. Increase the heater setting on the humidier.
Watercondensation
collectinginthe
hosecausinga
gurglingsound.
1. Humidication is too high. 1. Reduce humidier heater setting.
2. Room temperature uctuates from higher to
lower levels through the night.
2. Increase room temperature.