Dewetron DEWE-5000 - General Information, Safety Instructions; Training; Calibration; Support

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DE-M040302E • DEWE-5000 • Technical Reference Manual • Printing version 2.2.3 • January 19, 2012
Training
DEWETRON offers training at various ofces around the world several times each year. DEWETRON
headquaters in Austria have a very large and professional conference and seminar center, where training
classes are conducted on a regular basis starting with sensors and signal conditioning, A/D technology and
software operation. For more information about training services, please visit:
http://www.dewetron.com/support/training
Dewetron Inc. in the USA also has a dedicated training facility connected to its headquarters, located in
Rhode Island. For more information about training services in the US, please visit:
http://www.dewamerica.com/support/training
Calibration
Every instrument needs to be calibrated at regular intervals. The standard norm across nearly every industry
is annual calibration. Before your DEWETRON data acquisition system is delivered, it is calibrated at our
DEWETRON headquater. Each of this system is delivered with a certicate of compliance with our published
specications. Detailed calibration reports from our calibration system are available for purchase with each
order. We retain them for at least one year, so calibration reports can be purchased for up to one year after
your system was delivered.
Support
DEWETRON has a team of people ready to assist you if you have any questions or any technical difculties
regarding the system. For any support please contact your local distributor rst or DEWETRON directly.
For Asia and Europe, please contact: For the Americas, please contact:
DEWETRON Ges.m.b.H. DEWETRON, Inc.
Parkring 4 10 High Street, Suite K
A-8074 Graz-Grambach Wakeeld, RI 02879
AUSTRIA U.S.A.
Tel.: +43 316 3070 Tel.: +1 401 284 3750
Fax: +43 316 307090 Toll-free: +1 877 431 5166
Email: support@dewetron.com Fax: +1 401 284 3755
Web: http://www.dewetron.com Email: support@dewamerica.com
Web: http://www.dewamerica.com
The telephone hotline is available The telephone hotline is available
Monday to Friday between Monday to Friday between
08:00 and 17:00 CET (GMT +1:00) 08:00 and 17:00 GST (GMT -5:00)
Service/repairs
The Team of DEWETRON also performs any kinds of repairs to your system to assure a safe and proper
operation in future. For information regarding service and repairs please contact your local distributor rst or
DEWETRON directly.
Services
General Information, Safety Instructions