Deye INGE - Page 18

7. Fault information and processing
The energy storage inverter is designed according to the grid-connected operation standard
and meets the safety requirements and electromagnetic compatibility requirements. Before
leaving the factory, the inverter undergoes several rigorous tests to ensure that the inverter
can operate reliably.
If any of the fault messages listed in Table 6-1 appear on your inverter and the
fault has not been removed after restarting, please contact your local dealer or
service center. You need to have the following information ready.
The 1st priority power of the system is always the PV power,then 2nd and
3rd priority power will be the battery bank or grid according to the settings.
The last power backup will be the Generator if it is available.
Grid
Backup Load On-Grid Home Load
Battery
Solar
On-Grid+AC couple
AC cable DC cable
Single Phase Inverter
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- 31 - - 32 -
Grid
Backup Load On-Grid Home Load
Battery
Solar
CT
AC cable DC cable
Generator
Grid
Backup Load
On-Grid Home Load
Battery
Solar
CT
AC cable DC cable
Smart Load
Grid
Backup Load On-Grid Home Load
Battery
Wind
CT
AC cable DC cable
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1. Inverter serial number;
2. Distributor or service center of the inverter ;
3. On-grid power generation date;
4. The problem description (including the fault code and indicator status displayed on the
LCD) is as detailed as possible.
5. Your contact information.In order to give you a clearer understanding of the inverter's
fault information, we will list all possible fault codes and their descriptions when the
inverter is not working properly.
In order to give you a clearer understanding of the inverter's fault information, we will list
all possible fault codes and their descriptions when the inverter is not working properly.