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• From the Windows Start menu, open a terminal emulation program
such as Teraterm and set the properties to select the new Serial port
with settings of 115kbs, 8,N,1, no flow control and ANSI Terminal
• Press the Enter key
• Provide the requested info to Digital Acoustics Tech support
Low Level Flashing Utility
If a power is removed from the unit while the firmware is being updated from
the network, the unit may require a low-level flash.
• Install the SAFMA - Low Level Flashing Utility from the TalkMaster
installation CD
• Perform the Phase 1 Reset procedure, followed by the Phase 2 Flashing
procedure
• If the Phase 1 Reset Procedure fails:
o Remove the four screws (two on the front and two on the back)
o Open the case by pulling up on the side opposite the Volume
buttons till the top pops off
o Connect the USB cable (this will power the unit up)
o Position the unit with the Vol “+” and Vol “-“ buttons facing you
o Bend a paper clip or piece of wire and insert into the two holes to
the right of the Vol “+” and Vol “-“ buttons
o Power cycle the unit by removing and reinserting the USB cable
o Run the SAFMA utility and perform the Phase 2 Flashing procedure
o Verify by repowering the IP7
Technical Support
Technical support information is available online at www.digitalacoustics.com
under the Support menu.
Email support:
esupport@digitalacoustics.com
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