Digoo DG-ZXC24 - Account and Sharing FAQs

6、Camera disconnect？
Please check the power and the Internet then restart the
camera. If this way doesn’t work please remove the
camera and add it again in the App.
7、Circle in the video, video runs slowly？
Circle in the video means it’s still loading, please check
your network environment.
8、How do the other people watch the video?
Share the App account with the other people.
9、How many people can use the account
simultaneously.
There is no theoretical limit.
10、Why adding camera to another account would
fail?
One camera one account, if the other account needs to
add the camera, please remove the camera in the current
device.
11、HowcanIgetmycameraconnectedtotheother
Wi-Fi.
Twoways:
A：WhenyouneedtochangetoanotherWi-Fiwithout
movingtheplace.
Parametersetting>>Wi-FiNetwork>>selecttheWi-Fi
B: Whenthecameraismovedtoanotherplace,please
startthecamera,youwillseethe
“Devicedisconnected”onthemainpage,andthenclick
“TROUBLESHOOT”toconnect
totheWi-Fiagain.