Dimplex DS3311 - User Manual

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7205210100REV06

Valued Customer,

Thank you and congratulations for purchasing a Dimplex

 electricreplace.Overtheyears,valuablememories

will occur around the warmth and comfort of your

 replace.Thankyouforallowingourproducttobethe

 backdropforthosespecialmoments.

SerialNumber

ModelNumber

PartNumber

Qualitycheckedby:

Owner’s Manual

Model Numbers:

DS3311

DS4411

DS2205

DS2307

Table of Contents

Other manuals for Dimplex DS3311

Service Manual11 pages

Troubleshooting Guide4 pages

Questions and Answers

J
John EllisSep 4, 2025
What to do if my Dimplex Stove is turning on and off by itself?
- C
  Craig BradshawSep 4, 2025
  If your Dimplex Stove is turning on and off by itself, the remote control may have a similar frequency to other remotes nearby. Try replacing the Remote Control. Also, radio frequency disturbance from outside sources might cause this issue, so replace the Remote Control and Receiver and initialize them. Finally, a defective Remote Control Receiver could be the cause, so replace it and initialize to the Remote Control.
D
Dr. Ethan LopezSep 3, 2025
Why is my Dimplex DS3311 Stove heater fan running continuously?
- S
  Stephanie FlowersSep 3, 2025
  If the heater fan in your Dimplex Stove runs continuously, check the unit's wiring for any loose connections. Additionally, the Heater On/Off Switch, Heater Assembly, or Thermostat might be defective and require replacement.
H
hwhiteSep 2, 2025
Why does my Dimplex DS3311 heater emit an odor?
- R
  Robert WillisSep 2, 2025
  A brief odor from your Dimplex Stove's heater upon initial use is normal, as it burns off dust accumulated during manufacturing or operation. However, if the odor persists, the Heater Assembly might be defective and require replacement.
J
Jenny StokesSep 1, 2025
Why does my Dimplex DS3311 Stove circuit breaker trip when turned on?
- A
  Anthony BlevinsSep 1, 2025
  Your Dimplex Stove's circuit breaker might be tripping due to a short in the unit's wiring. In this case, you should trace the wiring in the unit. Another potential cause is that additional appliances may be exceeding the current rating of the circuit breaker or fuse. To resolve this, try plugging the unit into another outlet or installing it on a dedicated 15 amp circuit.
K
kgregoryAug 31, 2025
How to fix a dim log set or non-glowing ember bed in a Dimplex DS3311?
- J
  Janet AndersonAug 31, 2025
  If the log set is dim and the ember bed isn't glowing in your Dimplex Stove, it's likely due to burnt light bulbs. Replacing the light bulbs should solve this issue.
D
Dr. Laura Hartman DVMAug 30, 2025
Why does the heater fan turn on, but my Dimplex DS3311 Stove lacks heat?
- T
  Trevor SnowAug 30, 2025
  If the heater fan in your Dimplex Stove turns on, but there is no heat, it could be due to improper operation (consult the User’s Guide), a defective thermostat (replace the thermostat), loose wiring (trace the wiring in the unit), or a defective heater assembly (replace the heater assembly).
M
mooretoniAug 29, 2025
What to do if the heater on my Dimplex Stove is not turning off?
- S
  Sheila DoyleAug 30, 2025
  If the heater in your Dimplex Stove isn't turning off, it could be due to a defective heater on/off switch (consider replacing it). It might also be due to improper operation (consult the User’s Guide) or loose wiring (trace the wiring in the unit).
D
davidkeithAug 29, 2025
Why is the heater not turning on in my Dimplex Stove?
- H
  hernandezanthonyAug 29, 2025
  If the heater on your Dimplex Stove isn't turning on, it could be due to several reasons: a defective heater on/off switch (try replacing it), a defective heater assembly (consider replacing the assembly), improper operation (refer to the User’s Guide), or loose wiring (trace the wiring in the unit).
L
Lisa CruzAug 28, 2025
What to do if my Dimplex Stove does not turn on?
- C
  Catherine HartAug 28, 2025
  If your Dimplex Stove doesn't turn on, several factors could be at play. It could be due to improper operation, so please refer to the User’s Guide. Alternatively, there might be a defective main on/off switch (in which case, consider replacing it), a defective optional remote control (try installing a new battery), or loose wiring (check the wiring connections).
E
Erica CaldwellAug 27, 2025
Why is my Dimplex DS3311 Stove heater fan on but there is no heat?
- R
  rhubbardAug 27, 2025
  If your Dimplex Stove's heater fan is running but not producing heat, first, refer to the Operation Section to ensure proper operation. Also, check the wiring in the unit. The Thermostat or Heater Assembly might be defective and require replacement.

Dimplex DS3311 Specifications

General

Model Number	DS3311
Type	Electric Stove
Heat Output	1.5 kW
Fuel Type	Electric
Flame Effect	Optiflame
Heating Area	Up to 400 sq ft
Thermostat	Yes
Overheat Protection	Yes
Finish	Black

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