D
Dawn SmithAug 30, 2025
What to do if my Dimplex PF2325CG Indoor Fireplace flame is shuddering?
- TThomas MontgomeryAug 30, 2025
If the flame in your Dimplex Indoor Fireplace is shuddering, the flicker motor may be defective and require replacement.
To Next PageTo Next PageWhat to do if my Dimplex PF2325CG Indoor Fireplace flame is shuddering?
If the flame in your Dimplex Indoor Fireplace is shuddering, the flicker motor may be defective and require replacement.
What to do if my Dimplex PF2325CG shuts off or beeps when the heater is on?
If your Dimplex Indoor Fireplace shuts off or beeps when the heater comes on, it might be due to a power surge interference. Try unplugging the unit for 15 minutes to allow it to de-energize and reset the main control board. Consider installing a power regulator board between the main control board and the heater assembly.
What to do if my Dimplex Indoor Fireplace fan turns on but there is no heat?
If the fan in your Dimplex Indoor Fireplace turns on but there is no heat, the relay board or the heater assembly may be defective and require replacement.
Why is my Dimplex Indoor Fireplace making excessive noise with the heater on?
If your Dimplex Indoor Fireplace is making excessive noise with the heater on, it could be due to a dirty heater assembly. Ensure that the exterior intake louvers and firebox cavity are free of dirt and dust. If the noise persists, the heater assembly may be defective and require replacement.
What to do if my Dimplex PF2325CG doesn't turn on with gWave controls?
If your Dimplex Indoor Fireplace doesn't turn on with the gWaveTM controls, check the fuse/breaker panel for incoming voltage from the electrical wall socket. You should also check the wiring connections for any looseness. If the green indicator light next to the sensor is flashing, the gWaveTM assembly may be defective and need replacement.
Why is the flame shuddering on my Dimplex Indoor Fireplace?
If the flame shudders on your Dimplex Indoor Fireplace, the flicker motor may be defective and require replacement.
What to do if Dimplex Indoor Fireplace does not turn on with the remote?
If your Dimplex Indoor Fireplace is not turning on with the remote control, first refer to the Operation Section for proper usage. If the issue persists, install a new battery into the remote control. If that doesn't work, the remote control or the floating display assembly might be defective and need replacement.
What to do if my Dimplex Indoor Fireplace heater is turning off after a couple of minutes?
The Dimplex Indoor Fireplace heater might be turning off after a couple of minutes due to several reasons. First, ensure the set temperature is above the room temperature. Another potential cause is a buildup of dirt or dust in the heater assembly. Make sure that the exterior intake louvers and the fireplace cavity are free of dirt and dust. Finally, the heater assembly may be defective and require replacement.
What to do if my Dimplex Indoor Fireplace turns on/off by itself?
If your Dimplex Indoor Fireplace turns on and off by itself, the gWaveTM sensor might be triggered by an external force. Ensure the sensor area is clear of objects and that direct light beams or reflections aren't shining into the sensor. If the issue persists, you can deactivate the gWaveTM feature.
Why do lights dim in room when my Dimplex Indoor Fireplace is on?
The lights may dim because the Dimplex Indoor Fireplace is drawing close to the circuit's current rating. To resolve this, move the unit to another outlet or install it on a dedicated 15 amp circuit.
This document is the Owner's Manual for Dimplex electric fireplaces, specifically models PF2325 and PF3033, with a serial number format of 690932XXXX. It provides comprehensive instructions for installation, operation, maintenance, and warranty information.
The Dimplex electric fireplace is designed to provide supplemental heat and a visual flame effect, mimicking a traditional fireplace without the need for combustion. It utilizes Comfort$aver™ technology, which automatically adjusts fan speed and heater wattage to maintain a desired room temperature efficiently. The heater operates continuously at a low level once the set point is reached, and will cycle on and off to circulate air and maintain temperature if external factors cause the room temperature to rise. The unit features gWave™ controls for touchless operation and an IR multifunction remote control for convenience. It also includes various ambient lighting color combinations (Multi-Fire XD™) and a sleep timer function.
General| Brand | Dimplex |
|---|---|
| Model | PF2325CG |
| Category | Indoor Fireplace |
| Language | English |
