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• Caused by repairs or alterations to your Dimplex product not carried out by Dimplex service personnel or its
authorised dealer(s).
• Caused by use of any consumables or spare parts for your Dimplex product which are not Dimplex specified.
Terms and Conditions
• The Dimplex Guarantee is valid for Dimplex from the date of purchase of your Dimplex product from a
recognised retailer in the country of purchase and use, or the date of delivery of the product if later, always
provided the original receipt has been retained and is produced as proof of purchase.
• You must provide to Dimplex or its authorised agents on request the original receipt as proof of purchase
and - if required by Dimplex - proof of delivery. If you are unable to provide this documentation, you will be
required to pay for any repair work required.
• Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its authorised dealer(s) and
any parts that are replaced will become the property of Dimplex. Any repairs performed under the Dimplex
Guarantee will not extend the Guarantee Period.
• Any replacement of you Dimplex product by Dimplex during the Guarantee Period will not start the Guarantee
period afresh.
• The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential loss or damage
including but not limited to loss or damage to any other property.
• The Dimplex Guarantee is in addition to your statutory rights as a consumer and your statutory rights are not
aected by this Dimplex Guarantee.
If you have any questions about what the Dimplex Guarantee covers and does not cover or how to claim under the
Dimplex Guarantee, please contact us using the information on the back page.
Contact details
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
Important
For electrical products sold within the European Community. At the end of the electrical products
useful life it should not be disposed of with household waste. Please recycle where facilities exist.
Check with a Local Authority or retailer for recycling advice in your country. Batteries should be
disposed of or recycled in accordance with WEEE Directive 2012/19/EU. Packaging should be
recycled where possible.
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