carried out by Dimplex or its authorised dealers.
• caused by repairs or alterations to your Dimplex product not carried out by Dimplex
service personnel or its authorised dealer(s).
• caused by use of any consumables or spare parts for your Dimplex product which
are not Dimplex-speci• ed. A full range of Dimplex-speci• ed consumables, parts and
accessories is available at http://www.dimplex.co.uk
• Dimplex products not sold outside the UK or ROI
Terms•and•Conditions
• The Dimplex Guarantee is valid for two calendar years from the date of purchase of your
Dimplex product from a recognised retailer in the country of purchase and use, or the date of
delivery of the product if later, always provided the original proof of purchase has been retained.
• You must provide to Dimplex or its authorised agents on request the original receipt as proof
of purchase and - if required by Dimplex - proof of delivery. If you are unable to provide this
documentation, you will be required to pay for any repair work required.
• Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its authorised
dealer(s) and any parts that are replaced will become the property of Dimplex. Any repairs
performed under the Dimplex Guarantee will not extend the Guarantee Period.
• Any replacement of your Dimplex product by Dimplex during the Guarantee Period will start
the two-year Guarantee Period afresh from the date of delivery of the replacement Dimplex
product to you.
• The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential loss
or damage including but not limited to loss or damage to any other property.
• The Dimplex Guarantee is in addition to your statutory rights as a consumer and your statutory
rights are not aff ected by this Dimplex Guarantee.
Contact•Dimplex
If you have any questions about what the Dimplex Guarantee covers and does not cover or
how to claim under the Dimplex Guarantee, please contact us using the information on the
back page.
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