49
Other information
Solving problems
The display shows ‘No service’
If you are outside the wireless service area, No
Service will display on your mobile. No calls can be
made or received, however, emergency calls may still
be possible.
Whenever I try to call the Disney D100 mobile (from
another phone), I hear one ring and the line goes dead
The mobile is in normal mode and the number from
which you are calling is not listed as a contact within
the phone memory area of the phonebook.
Note: Numbers contained on the SIM card cannot be
used in normal mode.
I cannot make or receive calls
Your mobile can make and receive calls only when it is
switched on and within the wireless network’s service
area.
If normal mode is set, you can only receive and send
calls to the numbers listed within the phonebook.
The mobile does not immediately turn on after plug-
ging in charger after extended period of non-use.
It may be necessary to allow up to 4 hours to recharge
the battery enough to turn the mobile on.
The display shows ‘SIM Card Not OK’
Check whether you have inserted the SIM card in the
mobile, and whether you have inserted it correctly.
The display shows ‘PIN is Blocked’
This message appears if the PIN is incorrectly entered
three times in a row. You need to enter the PUK (Pin
UnblocKing code) – contact your network operator.
Important: If the PUK is incorrectly entered more than
10 times, your SIM card will be permanently blocked,
and you will need to purchase a new SIM card.
To Next Page
Loading...