38 39
5. Troubleshooting your
DitoGear™ OmniSlider
Prior to contacting support please check the follow-
ing common issues and solutions.
The controller is dim and does not respond.
The trolley does not move.
Ensure the power cable is connected, the battery is
not depleted and the controller cable is connected to
the device. Check that the cables are not damaged.
Turn o the device and turn it on after ten seconds.
The slider produces louder sound and the trolley
does not move fluently.
This is a normal behaviour of the motor when the
power supply level is low. Charge or replace the
battery. If using a 3rd party DC adapter make sure
it provides at least 12V 2A power for DitoGear™
OmniSlider Stepper and 12V 5A for DitoGear™
OmniSlider Servo.
Support
If the guides above do not solve your prob-
lem, please contact DitoGear support at
support@ditogear.com
6. Technical specifications
The kit contents
The standard DitoGear™ OmniSlider kit includes:
• 1x Main DitoGear™ OmniSlider unit
• 1x DitoGear™ OmniSlider Controller
• 1x 110/220V AC/DC power supply adapter
• 1x 12V/14Ah gel type battery
• 1x 12V Battery charger
• DitoGear™ OmniSlider battery softcase
with power cable and fuse
• 2x 3/8”-threaded tripod adapter plates
(already mounted on the slider)
• 1x camera adapter plate (3/8” bolt, already
mounted on the slider)
• a set of keys and spare fuses
• Controller to slider signal cable (1.5m/3m)
• A shutter release cable of chosen type (3m)
Using 3rd party power adapters
DitoGear recommends using original DitoGear™
OmniSlider AC/DC power adpaters. If using a 3rd
party adapter make sure it meets the requirements
detailed in technical specifications table.
Caution!
DitoGear is not responsible for any damage or
failures caused by the use of a 3rd party power
supply adapter.
Dimensions and weights - DitoGear™ OmniSlider Stepper
DitoGear™ OmniSlider Controller 106(75) x 187 × 50 mm, approximately 600 g
DitoGear™ OmniSlider Battery: 151 × 98 × 95 mm, 3597 g
Model Travel
length
[mm]
Total
length
[mm]
Width
[mm]
Total
Height
[mm]
Rail
height
[mm]
Weight
[kg]
DitoGear™ OmniSlider
0.5m
513.00 780.00 70.00 127.00 42.00 5.8
DitoGear™ OmniSlider
1.0m
1 033.00 1 300.00 70.00 127.00 42.00 7.6
DitoGear™ OmniSlider
1.5m
1 513.00 1 780.00 70.00 127.00 42.00 10.1
DitoGear™ OmniSlider
2.0m
2 033.00 2 300.00 70.00 127.00 42.00 11.1
DitoGear™ OmniSlider
2.5m
2 513.00 2 780.00 70.00 127.00 42.00 12.4
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