Dometic CapTouch - User Manual

Questions and Answers

A
Ashley SotoAug 31, 2025
What to do if Dometic CapTouch switches to heat while in cool mode?
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  Monica FergusonAug 31, 2025
  If the Dometic Control Unit switches to heat while in cool mode, it is possible that the de-icing feature is enabled because the coil might be icing up during long run times. Reprogram the de-icing cycle under the parameter settings.
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Benjamin MillerAug 28, 2025
How to fix iced fan coil in Dometic CapTouch?
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  Javier SolomonAug 28, 2025
  An iced fan coil in your Dometic Control Unit may be due to: * The humidity level being set too high. Close the hatches and doors. * The supply air short-cycling. Redirect the supply air so that it is not blowing in or near the return-air stream. Seal any air leaks on the duct. * Blocked or restricted airflow. Refer to “There is a lack of airflow”. * The fan running too slow. Set the fan speed to automatic mode or increase the manual fan speed. Or, increase the minimum low speed in the program parameters. * The system running continuously. Close hatches and doors, raise set point, turn on de-icing.
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millermichaelAug 27, 2025
How to fix lack of airflow in Dometic Control Unit?
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  emily51Aug 27, 2025
  A lack of airflow in your Dometic Control Unit can be caused by: * Blocked or restricted airflow. Remove any obstructions in the return-air stream. Clean the return-air filter and grille. Check for crushed or restricted ducting, ensuring it is straight, smooth, and taut. * The fan speed being set to manual low. Raise the speed to a higher setting or set to automatic mode. Alternatively, increase the minimum low speed in the program parameters. * The fan coil may be iced. Refer to “The fan coil is iced”.