Dorma PORTEO User Manual (English)

Other manuals for Dorma PORTEO

Manual36 pages

Quick Start Manual2 pages

Questions and Answers:

D
Danielle MooneyAug 1, 2025
What to do if the Dorma PORTEO LED light is off and the door doesn't respond?
- V
  Vanessa MurphyAug 1, 2025
  If the LED light indicator is off and the door doesn't respond, it could be due to several reasons. First, ensure that the power switch is on. Check all cable connections to make sure they are securely connected. Inspect the cable for any damage and replace it if necessary. Verify that the power plug is properly inserted. If none of these steps resolve the issue, the door assistant may be defective and require replacement.
P
peckkellyAug 5, 2025
Why is the LED light indicator blinking and the Dorma PORTEO not responding?
- J
  jthomasAug 5, 2025
  A blinking LED light indicator with no door response could mean that the learning cycle was not performed correctly; in this case, restart the learning cycle. It may also indicate external malfunctions, which can be addressed by resetting the system: first, set the program switch to the "0" position, then to the desired mode. Next, switch the power off, and then back on after 5 seconds. If the electric strike is not opening the door, set the DIP switch A to the "ON" position and check, repair, or replace the electric strike and connections as needed. If the problem persists, the door assistant may be defective and require replacement.
E
Elizabeth JohnsonAug 9, 2025
What to do if the Dorma PORTEO Door Opening System LED light is on, but the door does not respond?
- L
  lucasanthonyAug 9, 2025
  If the LED light is illuminated but the door isn't responding, check the program switch position. If it's set to "0" (central position), set it to the desired position. If it's set to "II" (Permanent Open), switch it to "I". Also, check if PowerLessmode is adjusted and adjust via potentiometer 1. If the door was opened via the flip-flop function, close it by giving a new pulse (press the pushbutton twice in quick succession). If the problem persists, the door assistant may be defective and need replacement.
C
Catherine PayneAug 14, 2025
What causes a Dorma Door Opening System to not reach the adjusted opening angle?
- M
  Matthew RhodesAug 14, 2025
  If the door doesn't reach the adjusted opening angle, there might be an obstacle in the door's driving phase; remove any obstructions. Alternatively, the opening angle may be incorrectly adjusted, so repeat the learning cycle. Loose screws on the slide channel can also cause this issue; tighten them thoroughly.
J
James StoneAug 18, 2025
Why does the Dorma PORTEO Door Opening System open beyond the adjusted opening angle?
- R
  rachel55Aug 18, 2025
  If the door opens beyond the adjusted opening angle, it could be due to an obstacle in the door's driving phase, or the opening angle may be incorrectly adjusted. Remove any obstacles and repeat the learning cycle. Also, check if the screws of the slide channel are loose and tighten them thoroughly.
R
Richard VargasAug 22, 2025
What should I do if my Dorma PORTEO Door Opening System stops during a cycle?
- M
  Monica HermanAug 22, 2025
  If the door stops during a cycle, inspect the door and driving phase for any obstructions preventing smooth operation. Remove any causes of unsmooth running. Also, check the slide channel for dirt or wear and clean or replace it if needed.
R
Ryan QuinnAug 27, 2025
Why does the Dorma PORTEO open automatically after closing?
- E
  elijahbaileyAug 27, 2025
  If the door opens automatically following a closing cycle, the screws of the slide channel might be loose. Ensure that you tighten the screws thoroughly.

Dorma PORTEO Specifications

General

Product Type	Automatic swing door operator
Type	Electromechanical
Max. Door Weight	100 kg
Max. Door Width	1100 mm
Protection Class	IP20
Opening Speed	Adjustable
Closing Speed	Adjustable
Hold-open Time	Adjustable
Operating Temperature	-15°C to +50°C
Application	Interior doors
Opening Angle	110 degrees
Power Supply	230 V AC, 50 Hz
Safety Features	Obstacle detection