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PROBLEM CAUSE CORRECTIVE ACTION
3D40 will not connect to my
network.
Printer too far from wireless
router.
Reposition 3D40 to be closer to your
router.
Network password incorrect. Re-enter your password or verify
your password with your network
owner.
3D40 will not retrieve a token. Network password incorrect. Re-enter your password or verify
your password with your network
owner.
Network has a firewall. Enter network proxy information.
Mobile App will not connect to
3D40 or shows "printer offline".
3D40 not connected to network. Check 3D40 network settings and
retry connection.
Token invalid. Verify the current 3D40 token
using "Tools/About" and retry.
Use "Get new token" to generate a
new token and retry connection.
Note this will remove any users that
are sharing your printer.
Build did not start when sent
over network.
Filament ran out. Load additional filament and resume
build.
Doors open. Doors must be closed to start builds
over your network, start build from
print queue.
Model was already building The build plate must be clear to start
a build over your network, clear the
build plate and start build from print
queue.
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