Dyna-Glo DGP397SNN-D User Manual

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XX

Español p.

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Rev. 08/02/2019

3 BURNER PREMIER

NATURAL GAS GRILL

Model #DGP397SNN / DGP397SNN-D / DGP397CNN /

DGP397CNN-D / DGP397GNN / DGP397GNN-D

/ DGP397MNN / DGP397MNN-D

ATTACH YOUR RECEIPT HERE

Serial Number _____________________________ Purchase Date ______________________

Questions, problems, missing parts? Before returning to your retailer, call our customer

service department at 1-877-447-4768, 8:00 a.m. – 4:30 p.m., CST, Monday – Friday

or e-mail us at customerservice@ghpgroupinc.com.

Français p. 30

Español p. 59

Questions and Answers:

C
Carrie NormanJul 25, 2025
What to do if Dyna-Glo DGP397SNN-D Grill burner will not light with a match?
- J
  John WatsonJul 25, 2025
  If the burner on your Dyna-Glo Grill won't light with a match, consider the following: 1. Ensure the match reaches the burners by using the match holder found in the cabinet door. 2. Check that the natural gas supply shut-off valve is open. 3. Inspect the connection between the gas hose plug fitting and sleeve coupling. Turn off the grill knobs, close the gas supply shut-off valve, and disconnect and reconnect if necessary. 4. Clean the burner inlet (venturi) and burner as described in the Care and Maintenance section of the manual.
P
Paula HurstAug 1, 2025
How to fix Dyna-Glo Grill when the burner won't light using the ignitor?
- B
  Brian JohnsonAug 2, 2025
  If the burner on your Dyna-Glo Grill won't light using the ignitor, it could be due to: 1. The igniter electrode being covered with grease or residue. Clean the ignitor electrode. 2. The igniter electrode having a loose or disconnected wire. Check the connection and reconnect any loose or disconnected wires. 3. A cracked or broken ignition electrode. Replace the ignition electrode (see Replacement Parts List).
R
Randall HoustonAug 9, 2025
Why does my Dyna-Glo DGP397SNN-D Grill have excessive flare ups?
- S
  Steven AbbottAug 9, 2025
  Excessive flare-ups on your Dyna-Glo Grill can occur due to: * Grease and/or residue buildup on heat tents or in the firebox. Clean the grill components to resolve this. * Excessive dripping of fat or marinade from food. Trim the fat from meat and use non-oil based marinades. * Cooking temperature being too high. Lower the temperature accordingly.
W
William BentleyAug 17, 2025
What to do if there is no gas flow in my Dyna-Glo DGP397SNN-D?
- P
  Patricia RichmondAug 17, 2025
  If there is no gas flow or an obstructed gas flow in your Dyna-Glo Grill, check the following: 1. Ensure the natural gas supply shut-off valve is open. 2. Inspect the connection between the gas hose plug fitting and sleeve coupling. Turn off the grill knobs, close the gas supply shut-off valve, and disconnect and reconnect if necessary. 3. Clean the burner inlet (venturi) and burner as described in the Care and Maintenance section of the manual.

Dyna-Glo DGP397SNN-D Specifications

General

Type	Gas Grill
Fuel Type	Propane
Cooking Area	397 sq. in.
Burners	3
Total BTUs	36, 000
Material	Stainless Steel
Grate Material	Porcelain-coated cast iron
Ignition Type	Electronic
Weight	70 lbs

Summary

Safety Information

General Safety Guidelines

Essential safety advice including fire hazards, chemical exposure, and usage precautions.

Operational Safety and Clearances

Critical warnings on grill placement, clearances, and safe operation practices.

Grill Assembly

Cart Assembly - Part 1

Cart Assembly - Part 2

Grill Body and Shelf Attachment

Connection and Operation

Natural Gas Connection and Leak Testing

Steps for connecting the grill to natural gas and performing leak tests.

Grill Lighting and Shutdown

Instructions for igniting the grill, including match lighting, and safe shutdown.

Care and Maintenance

Grill Cleaning Procedures

Burner Assembly Servicing

Instructions for removing, cleaning, and re-installing the burner assembly.

Troubleshooting

Ignition and Heat Issues

Resolving problems with burner ignition and low heat.

Gas Flow and Match Lighting Problems

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