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Dyna-Glo DGP397SNP - User Manual

Dyna-Glo DGP397SNP
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Français p.
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Español p.
XX
Rev. 06/17/2019
3 BURNER
PREMIER GAS GRILL
Model #DGP397SNP / DGP397SNP-D /
DGP397CNP / DGP397CNP-D / DGP397GNP /
DGP397GNP-D / DGP397MNP/DGP397MNP-D
ATTACH YOUR RECEIPT HERE
Serial Number _____________________________ Purchase Date ______________________
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-877-447-4768, 8:00 a.m. – 4:30 p.m., CST, Monday – Friday
or e-mail us at customerservice@ghpgroupinc.com.
Français p. 32
Español p. 63

Table of Contents

Questions and Answers

  • J
    Janice SandovalJul 29, 2025
    What to do if my Dyna-Glo Grill burner will not light with a match?
    • P
      popechristopherJul 29, 2025
      If the burner on your Dyna-Glo Grill won't light with a match, there are several potential causes. Ensure the match reaches the burners by using the match holder found in the cabinet door. Check the fuel level and replace if necessary. Also, examine the connection between the valve regulator and LP cylinder coupling, ensuring it is properly connected. Disconnect and reconnect if needed. Finally, the burner inlet may be blocked, so clean the burner inlet (venturi) and burner as described by the Care and Maintenance section in the manual.
  • J
    jacksoncathyAug 5, 2025
    Why Dyna-Glo DGP397SNP Grill has no gas flow or an obstructed gas flow?
    • S
      Samuel YoungAug 5, 2025
      If your Dyna-Glo Grill experiences no gas flow or an obstructed gas flow, several factors could be responsible. First, ensure the tank valve is fully opened by turning it counterclockwise. Next, check the fuel level and replace the fuel if necessary. Also, a poor connection between the valve regulator and LP cylinder coupling can cause this issue; turn off grill knobs, close the LP cylinder valve, and check/reconnect the connection if needed. Finally, a blocked burner inlet could be the culprit; clean the burner inlet (venturi) and burner as described in the Care and Maintenance section of the manual.
  • L
    Larry DavisAug 12, 2025
    How to fix a Dyna-Glo DGP397SNP Grill burner that won't light with the ignitor?
    • D
      david08Aug 12, 2025
      If the burner on your Dyna-Glo Grill won't light using the ignitor, it could be due to a few reasons: the igniter electrode may be covered with grease or residue (clean the ignitor electrode); the igniter electrode may have a loose or disconnected wire (check the connection and reconnect any loose or disconnected wires); or the ignition electrode may be cracked or broken (replace ignition electrode, see Replacement Parts List).
  • A
    amy60Aug 20, 2025
    Why is my Dyna-Glo DGP397SNP having excessive flare ups?
    • T
      tcookAug 20, 2025
      Excessive flare-ups in your Dyna-Glo Grill can occur due to several reasons: a build-up of grease or residue on the heat tents or in the firebox (clean the grill components); excessive dripping of fat or marinade from food (trim the fat from meat and use non-oil based marinades); or the cooking temperature being too high (lower temperature accordingly).

Summary

Safety Information

Critical Safety Alerts

Important DANGER, WARNING, and CAUTION statements for safe grill operation.

Additional Safety Guidelines

Further WARNING and CAUTION advisories for grill setup and usage.

Package Contents

Component Identification

List and visual representation of all parts included in the grill package.

Hardware Contents

Fastener and Tool Identification

Details of screws, bolts, washers, and included tools for assembly.

Preparation

Pre-Assembly Checks

Steps for verifying parts and gathering necessary tools before assembly.

Assembly Instructions

Initial Cart Assembly

Steps 1-2: Attaching casters and side panels to the bottom shelf.

Cart Frame and Rear Panel

Steps 3-4: Connecting panel skirts and rear panel to the cart.

Door and Brace Attachment

Steps 5-6: Attaching front door brace and door magnet.

Door Installation

Steps 7-8: Attaching door handle and mounting the door assembly.

Hood and Gauge Installation

Steps 9-10: Attaching hood handle and temperature gauge.

Grill Body Mounting

Steps 11-12: Securing grill body and mounting regulator bracket.

Side Shelf Brackets

Step 13: Attaching side shelf brackets to the grill body.

Side Shelves Attachment

Step 14: Attaching side shelf assemblies to the grill body brackets.

Internal Components

Steps 15-16: Installing heat tents, cooking grates, and warming rack.

Final Fittings

Steps 17-18: Installing grease pan and attaching control knobs.

LP Cylinder Connection

Step 19: Connecting the LP gas cylinder and finalising the grill assembly.

Operation Instructions

Leak Testing Procedure

How to safely check for gas leaks using a soap and water solution.

Gas Cylinder Connection

Guidelines for selecting and connecting the propane gas supply cylinder.

LP Tank Connection

Detailed steps for connecting the LP gas tank and regulator.

Lighting the Grill

Instructions for igniting the main burners using the igniter.

Match Lighting and Shutdown

Procedures for lighting with a match and safe shutdown of the grill.

Care and Maintenance

Cleaning Cooking Grates and Body

Guidance on cleaning cooking grates, heat tents, and the grill body.

Burner Assembly Care

Instructions for removing and cleaning the burner assembly.

Burner Re-installation and Upkeep

Procedures for reinstalling burners and annual inspection advice.

Troubleshooting

Burner Ignition and Heat Issues

Solutions for burners not lighting, weak spark, or low heat.

Gas Flow and Match Lighting Problems

Troubleshooting no gas flow, obstructed gas, or match lighting failures.

Limited Warranty

Warranty Coverage and Claims

Details of the 1-year limited warranty and how to make a claim.

Replacement Parts List

Parts Diagram

Visual diagram of parts with corresponding numbers for identification.

Parts List (Items 1-34)

List of parts with descriptions and part numbers (items 1-34).

Parts List (Items 35-47)

List of parts with descriptions and part numbers (items 35-47, N/A).

Dyna-Glo DGP397SNP Specifications

General IconGeneral
BrandDyna-Glo
ModelDGP397SNP
CategoryGrill
LanguageEnglish

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