Dyna-Glo DGP397SNN User Manual

Dyna-Glo DGP397SNN

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Français p.

XX

Español p.

XX

Rev. 08/02/2019

3 BURNER PREMIER

NATURAL GAS GRILL

Model #DGP397SNN / DGP397SNN-D / DGP397CNN /

DGP397CNN-D / DGP397GNN / DGP397GNN-D

/ DGP397MNN / DGP397MNN-D

ATTACH YOUR RECEIPT HERE

Serial Number _____________________________ Purchase Date ______________________

Questions, problems, missing parts? Before returning to your retailer, call our customer

service department at 1-877-447-4768, 8:00 a.m. – 4:30 p.m., CST, Monday – Friday

or e-mail us at customerservice@ghpgroupinc.com.

Français p. 30

Español p. 59

Questions and Answers:

O
Olivia PayneJul 29, 2025
What to do if Dyna-Glo Grill burner will not light with a match?
- R
  Richard GarciaJul 29, 2025
  If the burner on your Dyna-Glo Grill won't light with a match, consider the following: 1. Ensure the match reaches the burners by using the match holder found in the cabinet door. 2. Check that the natural gas supply shut-off valve is open. 3. Inspect the connection between the gas hose plug fitting and sleeve coupling. Turn off the grill knobs, close the gas supply shut-off valve, and disconnect and reconnect if necessary. 4. Clean the burner inlet (venturi) and burner as described in the Care and Maintenance section of the manual.
P
Perry MillerAug 5, 2025
How to fix Dyna-Glo DGP397SNN when the burner won't light using the ignitor?
- J
  John OrtizAug 5, 2025
  If the burner on your Dyna-Glo Grill won't light using the ignitor, it could be due to: 1. The igniter electrode being covered with grease or residue. Clean the ignitor electrode. 2. The igniter electrode having a loose or disconnected wire. Check the connection and reconnect any loose or disconnected wires. 3. A cracked or broken ignition electrode. Replace the ignition electrode (see Replacement Parts List).
P
Peggy ValdezAug 12, 2025
Why does my Dyna-Glo DGP397SNN Grill have excessive flare ups?
- D
  Darren OnealAug 12, 2025
  Excessive flare-ups on your Dyna-Glo Grill can occur due to: * Grease and/or residue buildup on heat tents or in the firebox. Clean the grill components to resolve this. * Excessive dripping of fat or marinade from food. Trim the fat from meat and use non-oil based marinades. * Cooking temperature being too high. Lower the temperature accordingly.
S
Susan LandryAug 20, 2025
What to do if there is no gas flow in my Dyna-Glo Grill?
- B
  Benjamin MartinAug 20, 2025
  If there is no gas flow or an obstructed gas flow in your Dyna-Glo Grill, check the following: 1. Ensure the natural gas supply shut-off valve is open. 2. Inspect the connection between the gas hose plug fitting and sleeve coupling. Turn off the grill knobs, close the gas supply shut-off valve, and disconnect and reconnect if necessary. 3. Clean the burner inlet (venturi) and burner as described in the Care and Maintenance section of the manual.

Dyna-Glo DGP397SNN Specifications

General

Brand	Dyna-Glo
Model	DGP397SNN
Category	Grill
Language	English

Summary

Assembly Instructions

Connecting Natural Gas Supply

Instructions for connecting the grill to the natural gas supply line.

Leak Checking Procedure

Procedures for detecting gas leaks using a soap solution.

Operation Instructions

Lighting The Grill

Step-by-step guide for igniting the grill burners.

Lighting with a Match

Alternative method for igniting grill burners using a match.

Shutdown Instructions

Troubleshooting

Burner Ignition Issues

Troubleshooting steps for when the burner fails to ignite or produce a spark.

Low Heat Diagnosis

Flare-Up Solutions

Match Lighting Issues

Gas Flow Problems

Diagnosing and resolving issues related to gas flow or blockages.

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