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supersonic
Important advice
CAUTION: If the fault is related to any electrical or mechanical issues, please ask the
customer not to use the machine until a repair/exchange has been carried out.
Helpline diagnostics
This section is a helpline operators guide to fault diagnostics and a checklist of procedures that should be carried out.
In some cases the machines can be easily repaired over the telephone. If a customer reports any of the following faults
listed below, go to the relevant page number.
Three flashing white LEDs 26
Three flashing red LEDs 27
Filter wash and machine reset diagnostic 28
Recovery clean 29
White smoke when new 30
Frizzy hair after use 30
No power 31
Unusual noises and smells 32
Serial number 32
Styling tips 33
Contents Page
The indicator lights are located on the back of the appliance.
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