36
supersonic
Dyson 2 year guarantee
Summary of cover
Terms and conditions of the Dyson 2 year guarantee
• The guarantee becomes effective at the date of purchase (or the date of delivery if this is later).
• You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out
on your Dyson appliance. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.
What is covered
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it is found to be defective due to faulty
materials, workmanship or function within 2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
• Where this machine is sold outside of the EU, this warranty will only be valid if the appliance is used in the country in
which it was sold.
• Where this machine is sold within the EU, this warranty will only be valid (i) if the appliance is used in the country in which
it was sold or (ii) if the appliance is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the
United Kingdom and the same model as this appliance is sold at the same voltage rating in the relevant country.
What is not covered
Dyson does not guarantee the repair or replacement of a product where a defect is the result of:
• Damage caused by not carrying out the recommended appliance maintenance.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, carelessness or operation or handling of the
appliance which is not in accordance with the Dyson Operating Manual.
• Use of the appliance for anything other than as a hair dryer.
• Use of the appliance for professional or commercial purposes*.
• Use of parts not assembled or installed in accordance with the instructions of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised agents.
• Normal wear and tear (e.g. fuse etc.).
• If you are in any doubt as to what is covered by your guarantee, please contact the Dyson Helpline.
*The standard variant is not covered for use in a professional environment. There is a Professional variant for use in
professional or commercial purposes that is covered by a 6 month guarantee.
We’ll help you choose the right Dyson and give you any advice and assistance you need when you’re using it. You can contact us anytime
at www.dyson.com or call our team of experts.
To Next Page
Loading...
